Senior UX Design Lead

StrongDM is driven by a clear mission: Secure Access, Zero Trust.
We design products and solutions that reflect this commitment, transforming the way organizations manage privileged access across their critical infrastructure. By leading with Zero Trust Privileged Access Management (PAM), we help our customers achieve secure, dynamic, and fine-grained control over access to their most sensitive resources. This focus on security has earned us an industry-leading 98% customer retention rate.
Once a customer, forever a fan. That's our goal.
When you work at StrongDM, you join a team committed to solving today’s security challenges with technology that works and customers who trust us to protect their most critical assets.
If you ask anyone at StrongDM, you’ll find that our values truly guide everything we do—from how we innovate to how we treat each other. These values are the foundation of our culture and define who we are as a company. It may sound cliché, but we’re onto something great—and G2 agrees.
We embrace the missionWe pursue masteryWe win together
These are the principles we embody as an organization. They influence how we work as individuals and teams, and what we look for in candidates who join us. We’re glad you’re here! If this sounds like an environment where you’d thrive, read on.
We are seeking a versatile Senior UX Design Lead who excels in UX design, interaction design, and information architecture. This role is pivotal in shaping the user experience of our enterprise cybersecurity products. You will work closely with cross-functional teams to design intuitive interfaces that simplify complex cybersecurity concepts for our users.

What You'll Do:

• User Experience Design:
• Lead the end-to-end UX design process from concept to execution.
• Create user personas, journey maps, wireframes, and prototypes.
• Conduct user research and usability testing to inform design decisions.
• Interaction Design:
• Develop interactive design solutions that enhance user engagement.
• Design and optimize user flows, ensuring seamless navigation and task completion.
• Collaborate with developers to implement interactive elements effectively.
• Information Architecture:
• Organize and structure content to improve findability and usability.
• Develop sitemaps, hierarchies, and taxonomy of the product features.
• Ensure that complex cybersecurity information is presented clearly and logically.
• Collaboration & Communication:
• Work closely with product managers, engineers, and other stakeholders to align on product goals.
• Present design concepts and rationale to team members and leadership.
• Mentor junior designers and contribute to a culture of continuous improvement.

Requirements:

• Bachelor’s or Master’s degree in UX Design, Human-Computer Interaction, Graphic Design, Computer Science, or a related field preferred.
• Strong technical capabilities, analytical, and problem-solving skills are required.
• 5+ years of experience in UX design, interaction design, and information architecture.
• Experience in the cybersecurity or enterprise software industry is a plus.
• Proficiency in Figma or similar design tools such as Invision, Sketch, or Adobe XD.
• Strong understanding of user-centered design principles and methodologies.
• Experience with prototyping tools and usability testing platforms.
• Familiarity with React & HTML/CSS.
• Excellent communication and presentation skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced, agile environment.
• Collaborative mindset with the ability to receive and provide constructive feedback.

Compensation:

• $200,000-$240,000 DOE + equity salary packages
• Company-sponsored benefits, including:
• Medical, dental, and vision insurance (free to employees and dependents)
• 401K, HSA, FSA, short/long-term disability coverage, life insurance
• 6 weeks of combined accrued vacation + sick time
• Volunteer days + standard holidays
• 24 weeks paid parental leave for everyone + 1 month transition time back + childcare stipend for first year
• Generous monthly and annual stipend for internet + home office