Customer Support Representative - Rental Service
BruntWork
Anywhere
Full TimeSalaryNegotiable
Posted on 25th Oct 2024
This is a remote position.
Schedule:
- Wednesday to Sunday, 3pm to 12am Eastern with an hour unpaid break
Responsibilities:
- Answer incoming customer calls and address inquiries professionally
- Navigate the company’s proprietary dashboard to manage user accounts and process refunds
- Provide technical support for e-scooter-related issues, including remote locking/unlocking
- Troubleshoot basic problems reported by customers using the e-scooter fleet
- Maintain accurate records of customer interactions and support tickets
Requirements:
- Excellent communication skills in English
- Ability to learn and efficiently navigate new software systems
- Strong problem-solving skills and attention to detail
- Customer service experience preferred
- Comfortable working with technology and quick to adapt to new tools
Benefits
Independent Contractor Perks:- HMO Coverage for Eligible Locations
- Permanent Work from home
- Immediate Hiring
- Steady Freelance Job
ZR_17130_JOB
Instructions
- Provide Accurate Personal Information
- If the job requires a CV, ensure that you upload an up to date CV
- The name on your application should match your legal identification.
- All Fields marked with * are mandatory
Please ensure you regularly check the email address provided during the application process for any updates from Tuhustle or potential employers. Your application status, interview invitations, or job offers will be sent via email. Respond promptly to any messages to maintain your candidacy.