Product Designer II (Hospitality)

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We are looking for a Product Designer II who will collaborate and deliver UX experiences across the Hospitality product team that businesses will find useful and engaging.

The ideal candidate is an experienced UX Designer who is comfortable working in a fast-paced environment with complex, interconnected problems. You’re able to set UX goals, direction and strategy that empowers your team with clarity and purpose. You build trust-based relationships across disciplines and leverage diverse perspectives to deeply understand and improve how your team ships impactful work.

A leader in our industry, K-Series by Lightspeed, continues to invest in expanding its advantage in Hospitality.

You’ll be responsible for:

• Deliver useful and delightful end-to-end digital product experiences. Transforming complex requirements into user-friendly designs that engage users.
• Leverage your UX expertise, understanding of design systems and UI design to transform complex requirements into designs that engage our users.
• Design flows and interfaces that are simple, elegant, and user-friendly. Apply best practices while also pushing the boundaries to find novel and creative approaches to design challenges.
• Utilize systems thinking principles to create cohesive compositions and leverage the current design system to ensure consistency across platforms.
• Collect and leverage both quantitative and qualitative data to inform your design choices. Continuously gathering new insights, ensuring designs are grounded in solid evidence and user feedback.
• Build relationships and advocate for the user when collaborating with cross-functional teams in product, engineering, and marketing.
• Be a positive role model and culture carrier within the studio as well as an advocate for design within the Lightspeed organization.

What you bring:

• Approximately 4 years of practical, in-house product, UX/UI design experience.
• Demonstrated ability to deliver significant, cohesive impact from your work.
• A dependable performer who is growing in self-awareness and understanding of design's role within the greater business.
• Ability to take initiative and resolve UX issues with moderate to high ambiguity.
• Proficiency in collecting and using quantitative and qualitative data for design decisions.
• Experience in systems thinking and creating compositions.
• Improving reliability in prototyping skills and understanding of the current technology stack.
• Strong communication and visualization skills.
• Fluency with product, design, and prototyping tools such as Figma, Google Suite, JIRA.
• English language fluency in written and spoken communication.

Even better if:

• Experience designing for mobile platforms, specifically native iOS applications.
• Experience in data visualization.
• Experience participating in product definition and product strategy for new features.

What’s in it for you?:

Come live the Lightspeed experience…

• Lots of autonomy, flexible work culture with the option of working remotely or from one of our beautiful offices.
• Genuine career growth opportunities within a company that's continuously expanding.
• Make a meaningful impact by helping merchants grow their businesses through creating or improving products and addressing customer feedback.
• Be part of a team large enough for growth yet agile enough for real impact.
• Work on high-traffic products with a global user base.
• Opportunity to work alongside other highly skilled engineers, learn and expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story.

…and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed equity scheme (we are all owners)
• Health & Wellness Credit- expense up to $500 CAD per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
• Mental Health Support through the Modern Health App- whether it is meditation, coaching or counseling you need - each employee gets access to this platform
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
• LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
• Subsidy to annual travel pass if you travel by public transport to the office
• Regular breakfast or lunches, drinks & snacks in our office

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.