UX Design Manager

The Digital Experience Team impacts the global growth of HubSpot’s core products by developing digital experiences crafting user-centered solutions that enhance the customer journey. This is a highly visible team making a significant impact as your work will impact millions of users worldwide. This team collaborates closely with partners in Marketing, creative and other areas of the business. We're passionate about solving complex user problems and continuously improving our digital properties shaping them into a frictionless customer experience

Our UX Design Team covers a broad spectrum of practice areas including user research, interaction design, information architecture, and UI design. Our team mission is to create Meaningful, Usable, Enjoyable, and Accessible experiences with people at heart that support our HubSpot digital ecosystem. Our design team is growing and we are looking for an ambitious designer to join our creative community!

About the Role

As a UX Manager, you will lead and nurture a high-performing, diverse UX team, fostering their growth and development. You'll drive strategic leadership, contributing to the vision and execution of cross-platform experiences that support our marketing priorities and align with the company's long-term goals.

Working closely with marketers, strategists, and project managers, you'll understand and influence both long-term and short-term business objectives, generating a significant impact within the Marketing team.

In this role, you’ll get to:

• Coach and develop team members, helping them achieve their career goals
• Translate long-term vision into actionable team goals and priorities
• Oversee project lifecycles, manage timelines, and resources, and mitigate risks
• Communicate effectively with stakeholders at all levels and generate influence with Senior Management
• Evaluate and approve research to ensure alignment with project goals and user needs
• Maintain cross-project visibility and collaboration within the department
• Advocate for brand values, design consistency, and inclusive design
• Contribute to team infrastructure improvements (processes, templates, training)
• Drive innovation and challenge the status quo in UX design approaches

We are looking for people who:

• Has 8+ years of experience in Design and User Experience with at least 2-3 years in a leadership or management role
• Are passionate about empowering both customers and team members to grow and succeed.
• Keen to lead and collaborate with diverse teams, including designers, developers, marketers, and executives.
• Enthusiastic in driving innovation and adapting strategies in a dynamic, fast-paced environment.
• Are comfortable using data and user research to inform design decisions and demonstrate the value of UX to the organization.
• Motivated to foster a culture of continuous improvement through constructive feedback and professional development initiatives.
• Find value and growth opportunities in receiving and providing both affirming and constructive feedback.
• Are comfortable articulating design decisions and asking tough questions to help surface and challenge assumptions.
• Possesses experience across various industries, particularly in tech, agency, and consultancy

We know theconfidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers.

If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.

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