Director, Product Design

General information

Country United States City Remote Location Job ID 41696 Department Development Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Remote

Description & Requirements

The Design Team Lead will improve the learnability and efficiency of our Human Capital Management suite across end-to-end HR, workforce and talent management-related business processes and workflows. Work will improve the productivity and satisfaction of millions of employees and administrators across over 1,000 companies globally.

The Design Team Lead will collaborate closely with product management to feed future roadmap investments. They will also collaborate with engineering to ensure quality and UX standards and gather perspectives from internal and external stakeholders to deliver exceptional user experiences that drive customer satisfaction and business growth.

A Day In The Life Typically Includes:

• Define and execute a UX strategy for Infor’s HCM software suite, ensuring alignment with overall product goals and business objectives
• Collaborate with product management and other stakeholders to define multi-year UX roadmap
• Collaborate with common platform team to ensure consistency, modernization and knowledge sharing across Infor’s entire software portfolio
• Identify and prioritize UX improvement opportunities across diverse groups including customers, sales, customer success and the competitive landscape
• Conduct user research, including usability testing, interviews, and surveys to gather insights and inform design decisions
• Create wireframes, prototypes, and user flows to effectively communicate design concepts and gather feedback
• Collaborate with cross-functional teams to translate business requirements into intuitive and user-centric designs
• Continuously advance our user analytics telemetry to improve user insights and ability to make data-informed decisions

Basic Qualifications

• UX design for enterprise or B2B software
• Experience designing HCM-related software (HR, payroll, scheduling, recruiting, learning management)
• Experience with customer-facing activities including workshops, user research and design reviews
• Experience leading UX teams and projects
• User analytics experience
• User-centered design principles and research practices experience
• Experience using design, whiteboarding and process flow tools (such as Figma, Miro, Lucid, Adobe Xd, Sketch)

Preferred Qualifications

• Bachelor's degree in Human-Computer Interaction, Journalism, Computer Science, Communications or related field
• HR-related business processes and workflows experience
• Experience managing a team
• Experience defining UX strategies and roadmaps (ideally for enterprise software)
• Accessibility standards and guidelines knowledge
• Experience designing reporting, analytics and data visualization software

Remote (Dallas, TX; St. Paul, MN; and Alpharetta, GA)



About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
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