Sr. Visual Designer

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

The Sr. Visual Designer, part of the Brand Creative team and reporting to the Associate Creative Director, is responsible for developing impactful and strategic visuals for the Genesys brand. This role will collaborate closely with Product and Strategy teams to create bespoke designs, helping to evolve the Genesys brand and our design systems. This role will also contribute to the development of brand and design libraries used by other designers and the wider Genesys enterprise. With a keen eye for aesthetics and branding consistency, the Senior Visual Designer will ensure uniformity across all platforms and materials, supporting the overall Brand and Creative Design teams.

Role Details:

• Create visually appealing and effective designs, visuals and templates that elevate the Genesys brand.
• Act as liaison with other graphic designers and support their understanding and implementation of the brand guidelines, ensuring strategic and technical consistency.
• Support the brand library and template building in key tools in our Design tech stack: Figma, Adobe CC programs, and Bynder
• Manage multiple design projects simultaneously, ensuring timely delivery and adherence to project specifications
• Bring your creative concepts to life across various mediums, including motion graphics and static design.

Software & tools in the Brand team’s tech stack and workflows:

• Figma
• Adobe CC. Proficiency: InDesign, Photoshop, Illustrator. Bonus: After Effects, Premiere
• Bynder
• Asana
• Microsoft PPT
• Sharepoint
• Simpplr

Role Requirements:

• 8+ years of relevant design experience
• Advanced proficiency in key design tools, including Figma and Adobe Creative Cloud programs.
• Proven ability to lead strategic design projects from concept to execution, with a precise eye for detail
• Ability to visualize complex technical content and transform it into visually compelling marketing materials.
• Strong communication and presentation skills, with the ability to influence and engage stakeholders at all levels.
• A portfolio showcasing innovative design solutions and world class activations.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

Benefits:

• Medical, Dental, and Vision Insurance.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.

Reasonable Accommodations:

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This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.