Senior Product Designer (UX)

Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit and business management tools to help them succeed. Moniepoint processed $1

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

About the role:

We are looking for a Senior Product Designer with a proven track record in UX to join our team. This role demands a high-calibre individual who excels at crafting intuitive, user-centred experiences, developing personas, designing user flows (happy, unhappy, and alternative paths), conducting research, and executing usability testing. You will collaborate with product managers and engineers to solve complex problems and deliver efficient, scalable solutions. As a Senior Product Designer, you will drive the user experience from concept to execution, ensuring our designs align with business goals and the design system.

Key responsibilities:

• Lead user research: synthesise insights to shape personas, user flows, and journey maps grounded in real user needs
• Design user flows & journeys: map out comprehensive, efficient paths for diverse personas, ensuring optimal user experience across all touch-points
• Contribute to the design system: maintain consistency and scalability across all products by adhering to and enhancing the design system
• Create high-fidelity prototypes: design clear, interactive prototypes using Figma that effectively communicate design concepts
• Collaborate cross-functionally: partner with product managers, engineers, and stakeholders to align on goals and deliver seamless, scalable designs
• Apply design thinking: solve complex business challenges by iterating on designs based on research, feedback, and analytics
• Champion accessibility: ensure all designs meet accessibility standards, creating inclusive products for diverse users
• Mentor & guide: provide leadership and mentorship to junior designers, fostering a collaborative and growth-focused environment

Requirements:

• 3+ years in a senior product design role, with a strong focus on UX and a demonstrated ability to lead impactful projects
• Extensive experience designing for complex systems, with expertise in creating personas, user flows, and journey maps
• Proficiency in Figma and experience creating high-fidelity, interactive prototypes
• A strong portfolio demonstrating research-driven designs, strategic problem-solving, and the measurable impact of your work
• Demonstrated ability to contribute to and scale design systems across multiple platforms
• Advanced analytical skills, including experience using Mixpanel, Google Analytics, or similar tools to drive design decisions
• Deep knowledge of user-centred design principles and usability best practices
• Proven ability to conduct and synthesise research and run usability tests
• Excellent communication skills and the ability to influence stakeholders at all levels
• Experience working in agile environments, using tools like JIRA and Confluence
• Proficiency in HTML/CSS and experience collaborating closely with front-end developers
• Experience in data visualisation, particularly for complex datasets
• Fintech or SaaS experience is highly desirable

Bonus point:

Motion design skills: ability to integrate micro-interactions and motion into the user experience to enhance usability and delight

What to expect in the hiring process

• A preliminary phone call with the recruiter
• Two technical interviews with our Product and Design team
• A behavioural and technical interview with a member of the Executive team.

How to apply:

Please submit your CV and a portfolio (if you can, please include case studies showcasing your problem-solving skills, research insights, and the impact of your designs)

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.