UX Designer

Overview

LMI is seeking a User Experience (UX) Designer for a large DoD client in the area of Learning Management/Training Information Systems. The UX Designer will be a member of the design team and will work in collaboration with multiple product teams that include product owners, data engineers, and data scientists to design the product’s UX/UI using Human Centered Design in an Agile environment.

LMI is a consultancy dedicated to powering a future-ready, high-performing government, drawing from expertise in digital and analytic solutions, logistics, and management advisory services. We deliver integrated capabilities that incorporate emerging technologies and are tailored to customers’ unique mission needs, backed by objective research and data analysis. Founded in 1961 to help the Department of Defense resolve complex logistics management challenges, LMI continues to enable growth and transformation, enhance operational readiness and resiliency, and ensure mission success for federal civilian and defense agencies.

LMI has been named a 2024 #TopWorkplace in the BuiltIn Workplaces! We are honored to be recognized as a company that values a people-centered culture, and we are grateful to our employees for making this possible!

Responsibilities

• Lead large-scale and continuous UX research, focusing on conceptual designs and developed software.
• Conduct targeted research with stakeholders and SMEs to understand challenges, motivations, and goals.
• Synthesize research into personas, workflows, journeys, and other human-centered design artifacts.
• Collaborate with Product Owners and SMEs to identify and prioritize features.
• Work with designers, developers, and program managers to define, prototype, and iterate product features.
• Validate solutions with users, SMEs, and stakeholders on a regular, agile basis.
• Document solutions that are easy to understand for stakeholders, engineers, and others.
• Communicate designs through wireframes, prototypes, storyboards, and visual presentations.
• Adapt designs to accommodate changes and ambiguity during projects.
• Coordinate user acceptance testing at key release milestones.
• Maintain an understanding of related products to inform information architecture decisions.
• Follow and enhance the existing design system for large-scale development.
• Solve problems with innovative and practical design solutions.
• Communicate work status clearly to supervisors.
• Ensure designs are 508 WCAG AA compliant and annotate for accessibility.
• Contribute to design tools and practices to maintain an efficient design framework.

Qualifications

Required

• 3+ years of experience in UX, product design, or related fields.
• Strong understanding of user interface design principles (consistency, simplicity, usability).
• Effective communication skills to articulate and defend ideas with peers, stakeholders, and leadership.
• Experience in qualitative/quantitative research, persona development, journey mapping, and other UX flows.
• Skilled in conducting user research, including interviews, user testing, and information architecture.
• Strong visual design skills in typography, hierarchy, balance, motion, and interaction.
• Portfolio showcasing design best practices and methodologies with case studies.
• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple projects concurrently.
• Proficiency with design and research tools (e.g., Figma, Dovetail, Posthog, Adobe CC).
• Ability to apply technical concepts to practical design solutions.
• Bachelor’s degree in design, user experience, technology, computer science, or related discipline.

Preferred

• Experience with Army enterprise software and systems.
• Experience with Maze, Dovetail, and other UX research tools.
• Experience working in an agile software development framework.
• Experience working with Acquisition or procurement professionals
• Previous experience in the government contracting space.
• Secret clearance