Annuities Customer Support - US REMOTE

Job Description:

Essential Job Functions:

• Follows procedures to process new business application transactions

• Corresponds with agents, internal wholesalers and other departments regarding pending cases

• Responsible for the accurate handling and timely execution of New Business Applications.

• Must provide an elite customer services experience

• Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience

• Ensure transactions are processed on our administrative systems accurately and in a time frame considered suitable by SEC and DXC/BrightHouse guidelines

• Report any potential fraudulent, money laundering, or unethical requests that have been reviewed

• Performs other related duties as assigned or required

Mandatory requirements:

• High school diploma

• Minimum 2 years of customer service experience

• Working experience of insurance products, applicable policies, procedures, and guidelines

• Excellent communication skills

• Excellent grammar and writing skills

Preferred Qualifications

• Annuities experience

• MS Excel experience

Work Environment:

• This position is fully remote within the United States only

• Monday through Friday, 8:00am - 5:00pm Central Time Zone is preferred

• All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future.

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $31,800 - $52,000.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

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