Logistics Coordinator / Customer Service Representative

This is a remote position.

Role Name: Logistics Coordinator / Customer Service Representative

Schedule:

• Part-time, 4 hours per day (10am-2pm AEST), Monday to Friday
  

Client Timezone: AEST

Client Overview

Join a dynamic, growing logistics company specializing in airport transfers for international English schools in Sydney. This innovative business is expanding its client base and enhancing its operations, offering an exciting opportunity to be part of a forward-thinking team. The company leverages cutting-edge technology and efficient processes to deliver top-notch service in the competitive education and transportation sectors.

Job Description

This role offers a unique blend of logistics management, customer service, and business development in a fast-paced, evolving environment. You’ll be at the forefront of streamlining operations, enhancing customer satisfaction, and driving business growth. Your organizational skills, communication abilities, and creative thinking will be crucial in managing transfer schedules, responding to client needs, and contributing to the company’s expansion strategies. This position provides an excellent opportunity to gain diverse experience and make a significant impact in a growing business.

Responsibilities

• Create efficient airport transfer schedules using Google Docs
  
• Manage customer communications and respond to inquiries promptly
  
• Assist in prospecting and setting appointments with potential clients
  
• Engage with social media platforms to boost brand visibility
  
• Submit finalized schedules to schools after review
  
• Handle last-minute changes and urgent requests with flexibility
  
• Contribute to business growth strategies and operational improvements
  

Requirements

• Proficiency in Google Docs and schedule creation
  
• Strong written and verbal communication skills in English
  
• Experience in customer prospecting and appointment setting
  
• Solid understanding of social media engagement
  
• Excellent organizational and time management skills
  
• Ability to work independently and as part of a team
  
• Flexibility to handle overtime when necessary
  
• Potential for full-time work in the future as the company grows
  
• Comfortable with remote work and regular communication with Sydney-based team