SVP, Product and Underwriting - Personal Lines

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Please Note: This role is open to working remotely in the United States.

Job Description Summary

Our work is essential to driving Nationwide’s future capability to serve our customer’s needs while delivering strong financial outcomes in line with expectations. Success leading this team requires a blend of product knowledge, underwriting savvy, and analytical prowess.

You will be the senior executive responsible for the underwriting and product strategy, governance, effectiveness and outcomes of Nationwide Personal Lines. Reporting to the President of Nationwide Personal Lines, you will work with both Business Unit Operations and Corporate Support functional areas (Technology, Actuarial, Finance, Reserving, Legal, Compliance, Marketing, etc.) to meet business goals of core profitability measured by Underwriting Income and Combined Ratio and devising strategies to realize profitable growth. You will be responsible for defining processes, investments, best practices, talent, staffing and expense management in Product & Underwriting aligned with the standards set by World Class Underwriting objectives. You will lead your team, your peers and business partners through our continued Underwriting transformation as the critical champion and sponsor of defining appetite, product line performance, territory performance, execution and quality standards that deliver on both financial and customer satisfaction targets.

Job Description

Key Responsibilities:

• Responsible for developing and executing a national Personal Lines Product and Underwriting strategy through functional areas including Field and Staff Product, Field and Staff Underwriting, Product Development and Innovation, and Project & Program Delivery.

• Provides profit-oriented underwriting thought leadership, prioritization and direction to the Personal Lines organization: Stays abreast of market cycles, trends and future developments in the PL market and underwriting to guide highest level leadership decisions and strategy development.

• Provides most critical and complex underwriting performance data analytics and business insights solutions to deliver on Personal Lines profitability goals: Ultimately responsible for ensuring Personal Lines is most effectively leveraging data, analytics and insights, procedures and rules automation as an integrated part of strategic underwriting risk decisioning.

• Builds and delivers product expertise and business processes across the Personal Lines organization: Build strong internal processes for effective product management to ensure the required compliance with state and industry regulatory entities and necessary speed to compete.

• Strengthens underwriting outcomes via effective collaboration and leading by influence with supporting functions across the value chain. Including but not limited to Technology, Operations, Actuarial, Finance, Reserving, Reinsurance, Audit, Compliance, Legal, Risk Management, Claims and Sales functions and works to develop and/or strengthen interdepartmental relationships to support more robust decision making to realize plans and expected outcomes in underwriting.

• Oversees executive and associate management functions. Including performance management, salary planning and administration, assessing and development of talent to ensure associates are appropriately skilled for future business state model, hiring and placement, and ensuring a strong performance driven culture.

• Contributes as an active member of the PL Cabinet and a model senior leader for all P&C Associates to drive mindset, process and delivery transformation. Further establishes essential relationships with executives across enterprise and P&C to achieve effective and aligned decision making on risk aggregation, reinsurance strategy and planning.

May perform other responsibilities as assigned.

Reporting Relationships:Reports to President, Personal Lines

Typical Skills and Experiences:

Education: Undergraduate degree required in Business, Finance, Insurance, Economics, Statistics, or related field; graduate degree preferred.

License/Certification/Designation:CPCU strongly preferred.

Experience:20+ Years of business underwriting, regulatory, analytics, profitability management is preferred.

Knowledge, Abilities and Skills:Expert knowledge of P&C insurance underwriting (Personal Lines Automobile and Property Preferred), risk and regulatory environment. Technical underwriting, product, and insurance carrier value chain expertise. Advanced analytics, modeling, and data fluency.

Strategic agility and vision management. Executive presence, communication, and command. Strong written and verbal communication, negotiation, influencing and interpersonal skills. Exercise independent judgment and effectively make sound business decisions. Creatively resolve unique and challenging business problems. Proven ability to lead large complex, multidimensional programs/initiatives.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.

Values:Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility:Exempt (Not Eligible)

Working Conditions:Normal office environment; light travel also required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We currently anticipate accepting applications until 09/29/2024. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision,life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer,click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdfNationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.The national salary range for SVP, PL Product & Underwriting : $281,250.00-$468,750.00The expected starting salary range for SVP, PL Product & Underwriting : $281,250.00-$468,750.00