Pharmacy Operations Accreditation Specialist

SUMMARY
The primary responsibility of this position is to assist in the preparation and maintenance of specialty pharmacy accreditations (URAC, ACHC) across multiple locations.

ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Conduct thorough assessments of current pharmacy practices and procedures to identify areas requiring alignment with accreditation standards.
• Collaborate with cross-functional teams, including pharmacists, compliance officers, and quality assurance personnel, to implement accreditation standards.
• Maintain up-to-date knowledge of accreditation standards set forth by organizations such as URAC, ACHC, and others relevant to specialty pharmacy.
• Prepare and organize documentation, reports, and evidence required for accreditation surveys and audits.
• Monitor changes in accreditation standards and regulations; communicate updates and implications to relevant stakeholders.
• Conduct regular internal audits and mock surveys to assess readiness for upcoming accreditation surveys.
• Serve as the point of contact during accreditation surveys.
• Prepare and review quality data points for quarterly and annual reports.
• Participate in continuous quality improvement initiatives to enhance pharmacy operations and ensure ongoing compliance with accreditation standards.
• Assist in the development and coordinate testing and Quality Assurance (QA) efforts in support of new pharmacy systems and platform capabilities.
• Perform other duties as assigned.

EDUCATION AND EXPERIENCE

Basic Requirements:

• High School Diploma or GED.
• Minimum of three years of experience as a Pharmacy Technician.
• Experience in a specialty pharmacy environment with a strong understanding of pharmacy operations, including dispensing practices and patient care services.

Preferred Qualifications:

• Active and in good standing Pharmacy Technician registration.
• Experience with specialty pharmacy accreditation processes (URAC/ACHC).
• One year of regulatory/accreditation compliance experience.
• One year of quality improvement experience or program/project experience.

COMPETENCIES

• Strong communication, interpersonal, and organizational skills.
• Team building and leadership skills.
• Ability to direct and coordinate the work activities of others.
• Effective communication with customers, referring physician staff, and colleagues.
• Ability to interact and communicate over the phone, sometimes in stressful situations.
• Highly detail-oriented and able to multi-task.
• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
• Conveys empathy and understanding when handling customer service issues.
• Applies common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to work in a remote environment.
• Strong task management, categorization, and follow-through skills.

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”   Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.  Our guiding principles inform everything we do: 

• As Passionate Transformers, we find a better way to innovate relentlessly. 
• Being Mission Driven, we consistently deliver on our promises. 
• Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation. 
• Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
• In Doing the Right Thing, we lead by example in ALL we do. 

We value creating an inclusive culture and a healthier world through ESG initiatives, Employee Impact Groups, learning, well-being programs, and more. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.