Product Manager

Black Swan Data is a leading provider of data, software and consulting services for the consumer goods industry. Our technology uses AI and social data to power the insight and innovation capabilities of brands like PepsiCo, Molson Coors and Mars.

We are a values-driven company that is committed to our people’s wellbeing and growth. We believe that our people are our greatest asset, and we want to create an environment where they can thrive.

The Team:

The product team is growing within Black Swan and our mandate from the business is exciting. Grow our products to deliver double the users, spending more time getting value, and transforming the business to be product led. We’re a small and supportive team of Product Managers, Product Marketers, Product Designers, and UX Researchers/Behavioural Scientists who believe in cross pollination of ideas and learning. Whilst delivering work we look to bring the whole of Black Swan along to delivery empathy first, evidence based, and cooperative ways of working. All the things a great product team can do!

The Role:

As a Product Manager within our Trendscope, you will be responsible for the business requirements and translation of key product updates of our primary SaaS product we use at Black Swan. Working with a Senior Product Manager (line manager), Data Scientists, Engineers, and informed by other teams, you will prioritise and ultimately decide what we build and when. With a strong link to the why for customers, this Product Manager will measure value based on user outcomes with data.

What you will be doing:

• Working with stakeholders to help define product positioning, user personas and desired outcomes. Being the bridge between teams, so you’re equally comfortable talking with our Engineers, Data Scientists, internal or external stakeholders.
• Being able to translate both external user and internal feedback into structured user stories or tasks.
• Actively managing the backlog and developing a prioritization strategy to ensure we’re always working towards the right goals.
• Having a strong focus on product metrics, using them to get insights into customer usage patterns, and driving the most meaningful improvements based on real world feedback.
• Work with software development counterparts to define product release requirements and be the A+ in user story development, working in sprints and iterative release cycles. 
• Be able to write detailed use cases and have strong stakeholder management skills.
• Be metrics-focused to ensure continued product success and evolve the roadmap based on real world feedback.
• Able to translate and aggregate customer feedback into structured product ideas, roadmap & backlog and plans to communicate the value of delivering a new service or feature.
• Actively manage the backlog and develop a prioritization strategy to ensure we’re always working against the right goals.

You will be a perfect fit if you have:

• 1-2 years of B2B SaaS product management experience, ideally with experience working with data-driven products. We’re open to other backgrounds such as B2C product management.
• Strong analytical and problem-solving skills; detail-oriented with experience of interpreting data to prove assumptions and concepts.
• Must have the ability to influence stakeholders at all levels
• Knowledge or experience of the market research industry or CPG innovation is a plus

We offer competitive compensation, a dynamic and collaborative work environment, and abundant opportunities for professional growth and advancement. 

What makes a Swan? 

We want people fanatical about creating innovative solutions inspired by data. We know Black Swan’s DNA is different, it’s what helps us find new perspectives on our clients’ problems. Working in a fast paced, energized environment, our bar is set high, and an ability to build long lasting partnerships both internally and externally is vital. 

We have made a difference at our core and that is embedded in our values. 

• We believe in long-term partnerships through transparency and honesty. 
• We believe in leaving the world in a better place than we found it. 
• We believe anyone can achieve great things. We do not put people in boxes. 
• We listen more than we talk. 
• We think 10% crazy is just about right! 
• Most importantly, and because you spend 60% of your waking time at work, we believe you should enjoy it. 

 What We Offer? 

Hybrid Working – 2 days in the office per week (Thursday being our whole company connection day in the office). Some roles will also be eligible to apply for 100% remote working. 

Career Development - At Black Swan, we prioritise your development. We break new ground daily - and that provides every Swan with the opportunity to build career-defining skills and experience.  

Working environment- Because you spend 60% of your time at work, we try to make it enjoyable! You will benefit from our global benefits: Share options, staff referral scheme, wellness day, development day, flexible working, internal and online training initiatives, volunteering opportunities at whiteswan.org.uk, birthday half day, social events, and a flexible leave policy. 

Exciting Clients and Projects- We work with some of the world’s most pioneering CPG brands, and operate at the cutting-edge of our industry, solving our clients' problems with technology. 

Talented Teams - We employ the best talent in the market – as a Swan you will be exposed to highly skilled and multi-disciplined teams across 3 continents.   

We want to positively change the future through technology and the power of prediction. How about you?