E-commerce Customer Support - India

• Point of contact for any e-commerce-related queries
• Would be instrumental in guiding the users onto the e-commerce portal and ordering the product
• Closely interact with the finance and the Supply chain team regarding e-commerce orders
• Customer Service Executives are required to answer incoming calls from e-commerce customers for various reasons- take orders, answer inquiries, resolve complaints and provide information.
• Delivers positive experience through high-quality Customer service
• Time to respond, Time to close queries would be measured
• Getting users to register and, to a certain extent, e-commerce booking would be part of their performance objectives.

The person should have gained a significant level of proficiency in various processes, procedures, and systems, or they serve as the technical authority in a particular field.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.