Customer Success Manager (CSM) - Global
Connectly
United States
Full TimeSalaryNegotiable
Posted on 16th Sep 2024
At Connectly we are building revolutionary conversational commerce experiences. Unlike traditional shopping where you have to download an app, or sign up on a website, we allow customers to engage and transact directly within the thread.
By choosing Connectly you will join a VC-backed series A startup on a growth trajectory, work with our world-class team, and experience rapid career advancement opportunities.
About the team: CEO Stefanos was the global Head of Messenger at Facebook. CTO Yandong was CTO of Strava. Other founding members have experience working for Google, Facebook, Uber and other startups.
Normal
Responsibilities
- Develop and maintain strong relationships with clients on the pilot phase until end of onboarding
- Identify and pursue new business opportunities
- Create and deliver compelling sales presentations
- Collaborate with internal teams to ensure client satisfaction
- Meet and exceed sales targets and quotas
- Analyze market trends and provide feedback for product improvements
- Maintain detailed records of client interactions and sales activities in CRM software
Instructions
- Provide Accurate Personal Information
- If the job requires a CV, ensure that you upload an up to date CV
- The name on your application should match your legal identification.
- All Fields marked with * are mandatory
Please ensure you regularly check the email address provided during the application process for any updates from Tuhustle or potential employers. Your application status, interview invitations, or job offers will be sent via email. Respond promptly to any messages to maintain your candidacy.