Specialist, Quality Control

Job Description

This position envision improvements needed in QC process with lean tools, critical reagent inventory management, ordering reagents, sample management, tracking or monitoring end to end process. In an exciting and dynamic manufacturing environment, this position will drive the efficient monitoring for the execution of required testing for our Company’s Manufacturing Division in a safe and compliant manner, thereby contributing to our Company’s ability to supply veterinary biologicals to the animal health industry.

Responsibilities and Duties:

• This is a dual role operating as a QC lab Management and/or Improvement Specialist (IS) and will report to the AD Quality Control / OR Site Quality Head

• As an Improvement Specialist (IS), you will identify, analyze, act upon, and coach others on improvements both strategically and based on daily problems. In this position, you will lead or be involved with project teams on all facets of the value stream to improve business outcomes. You will apply lean tools, thinking, change management methodologies as you will develop colleagues at all levels so that continuous improvement is in everyone's DNA.

• The QC lab Management Specialist drives insights, improves QC process management standards, ensures data integrity, and performs routine work as needed. The position will review/develop dashboards for visualizing assay trend for recurring patterns, identify best practices, coach QC staff, coordinate within the site network, and ensure data accuracy.

• Primary Responsibilities of Improvement Specialist:

• Initiate and implement improvement projects using Lean improvement tools (Standardization, 5S, Kaizens, Value Stream Mapping, Visual Management, etc.) to create flow and work smarter to improve performance, safety, quality, delivery, and cost.

• Hands-on support for operational problems and cross-functional investigations by conducting thorough scientific problem-solving techniques.

• Facilitate QC teams and provide training.

• Continue to develop yourself in lean, inclusion, and change management. With this knowledge, you develop colleagues at all levels in the organization by leading by example during improvement initiatives and coaching sponsors and stakeholders.

Primary Responsibilities of QC Lab management Specialist:

Driving Insights:

• Review assays for recurring patterns, such as consistent due date misses, paperwork review visualization, end to end schedule tracking including sample management.

• Analyze and identify reasons behind these patterns to enhance management strategies.

• Maintaining/tracking Reagent inventory and ordering supplies.

• Continuous collaboration with QC manager/SQH for driving lab management as needed.

Improving Standards:

• Capture and share best practices to improve QC process and standards.

• Enhance project templates and processes to increase efficiency and effectiveness.

• Provide coaching and guidance to project managers struggling to remain on track.

Ensuring Data Integrity:

• Ensure accurate and timely data input into QC testing/projects.

• Monitor and follow up on projects/tests/reagents at risk to ensure adherence to supply plan.

Required Education:

• High school diploma or equivalent

Required Experience and Skills:

• 3-5 years of demonstrable work experience with continuous improvement in the following fields: biopharmaceuticals, manufacturing, or quality. Military service, coursework, and degrees may be considered in place of experience.

• Experience in facilitating project teams or project management.

• Result-oriented and able to manage many different tasks and projects.

• Experience and insight into working with data, making trends visible, and performing data analysis.

• Proficient with Microsoft Office (Outlook, Word, Excel, Project)

• Team player with a "go-to-the-gemba" attitude, analytical & eager to learn.

• Pleasant, communicative, skilled personality who can connect with colleagues.

Preferred Education, Experience and Skills:

• Bachelor's degree in animal science, biology, or a relevant field.

MSJR

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

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U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular

Relocation:No relocation

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