Specialist-Documentation Services Remote

This role will be focused on review of provider-created documentation in order to assist providers with documentation options. This will include reviewing provider use of speech recognition tools, AI-generated text, Epic Smart Tools, and other documentation methods and priorities. Involves specialized data integrity activities to assure quality documentation in the electronic health record. Works with Documentation Services leadership to establish and maintain data integrity, quality initiative activities, education and training for Documentation Services staff and practice, reporting quality and data integrity concerns appropriately and respectfully. May serve as classroom instructor during orientation and continuing education courses, utilizing principles of adult learning.

May serve as the communication link between Documentation Services teams and leadership, providing education on client practice, relaying client feedback, and collaborating on client-focused strategies. May conduct quality assurance reviews. Individual must demonstrate knowledge of the principles of growth and development for ongoing improvement for the department. May serve as a first point of contact for Documentation Services customer relations. Requires strong problem-solving ability. Applies process and technical knowledge of the clinical practice, dictation and transcription, and multiple electronic applications in collaboration and problem-solving. Demonstrates ability to develop effective working relationships with diverse groups of individuals and disciplines. Performs other duties as assigned.

This Position is 100% Remote can work from anywhere within the United States

** Visa sponsorship is not available for this position; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program**

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps. We value your interest in the role and look forward to hearing back from you.

High school graduate or equivalent required plus four years of health information documentation (medical multi-specialty transcription) experience. Must have computer and transcription equipment proficiency. Requires leadership, customer service and organizational skills including confidentiality in dealing with human resource issues and ability to communicate effectively with others. Must be able to adapt to a rapidly changing environment and work independently with minimal supervision. Completion of a health information management technology certificate, medical administrative assistant program, and a two-year associate’s degree preferred. Professional certification by Health Information Industry professional groups (AHDI, AHIMA, HIMSS) preferred. Mayo Quality Academy certification or equivalent preferred. Candidates must demonstrate organizational, communication and teaching skills. Candidates must articulate a willingness to work with and be available to staff spread over a wide geographical area, with varying schedules. None. Applicable AHIMA, HIMSS, AHDI, CHDS and RHDS credentials preferred.

Preferred qualifications:

Critical thinking skills, proficiency with Microsoft applications such as Excel and Word, comfortable with an ambiguous work environment

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.