Local SEO + Customer Service Manager
Aristo Sourcing
Algeria, Angola, Benin+57
Local SEO Management:
- Implement Local SEO strategies to improve search engine rankings for our clients.
- Manage and optimize Google My Business (GMB) listings.
- Perform keyword research and manage local citations.
- Track and report on SEO performance metrics and make data-driven decisions.
- Stay up-to-date on the latest Local SEO trends and best practices.
Customer Service:
- Provide excellent customer support via email, chat, and phone, addressing client inquiries professionally and promptly.
- Resolve client issues and maintain a high level of client satisfaction.
- Coordinate with internal teams to ensure client feedback is implemented effectively.
- Handle online reputation management and respond to customer reviews.
Requirements
- Bachelor's degree in SEO, Management, Sales & Marketing or a related field (or equivalent experience
er Service Representative & Local SEO Management
- In-depth industry knowledge regarding best practices, development, current regulations, and technology, particularly in Customer Service & Local SEO Management
- With deep background in a remote set-up of work similar to freelancing as an Independent Contractor (deep understanding on the pros & cons involved in this industry).
- Excellent interpersonal and communication skills, both written and verbal
- Knowledge about Google My Business (GMB), keyword research, and SEO tools (e.g., SEMrush, Ahrefs, Moz)
- Familiarity with the U.S. market is a plus
- Excellent customer support via email, chat and phone, addressing client inquiries professionally and promptly
- Strong persuasive and results-driven mindset
- Ability to resolve client issues and maintain a high level of client satisfaction
- Handle online reputation management and respond to customer reviews
- Attentive to detail and excellent organizational skill
- Ability to work collaboratively and communicate effectively with team
- Capable to exercise utmost discretion, diplomacy, and tact with patient and staff interactions
- Commitment to provide high-quality customer service and patient care
- With fast, reliable and stable internet connection (LAN or Fiber) and with internet backup
Benefits
- SALARY - $ 900 PER MONTH
- TYPE OF WORK - FULL TIME (REMOTE), FROM MONDAY TO FRIDAY
- WORK SCHEDULE - EUROPE TIME ZONE
- JOB LEVEL - EXPERT OR SENIOR LEVEL
Instructions
- Provide Accurate Personal Information
- If the job requires a CV, ensure that you upload an up to date CV
- The name on your application should match your legal identification.
- All Fields marked with * are mandatory