Senior Director, Franchise Leadership- Heartland

Location(s):

United States of America

City/Cities:Remote

Travel Required:26% - 50%

Relocation Provided:

Yes

Job Posting End Date:

September 8, 2024

Shift:

Job Description Summary:

Location: St. Louis or Kansas City.

Travel: 50%

Domestic relocation included

The Director of Franchise Operations is accountable for the ongoing partnership with Heartland to drive all aspects of the Coca-Cola business. Key deliverables will be agreement to, and execution of detailed annual business plans based on mutually agreed to company / bottler objectives as well as specific capability plans to enable a sustainable long term business model.

What You’ll Do for Us 

Ongoing Bottler Management:

Relationship & Contractual management:

• Manages all aspects of Bottler relationships with Coca-Cola North America and serves as primary contact

• Responsible to manage a holistic business agenda through network collaborative way of working.

• Ensures development of annual investment letter with Bottler agreements on Price-Package-Trade decisions

• Gains agreement to Customer Leadership Council SKU/pricing decisions and customer governance.

• Supports Alternate Route To Market process

• Gains agreement to Customer Trade Marketing

• Maintains business continuity

Business Planning:

• Responsible to develop a growth vision, strategy and tactics aligned with NA 2035 Vision as well as ABP Process to warrantee bottler sustainable and profitable growth.

• Ensures Market/Bottler business assessments are completed and incorporates assessment/opportunities into plans

• Builds and directs the development of an annual commercial plan & tactical objectives with Bottler

• Gains commitment to commercial plan components and resources needed to fully execute

Business Plan and Stewardship:

• In conjunction with Bottler, actively manages bottler P&L to achieve annual objectives

• Weekly/monthly performance management stewardship; Revenue, Gross Profit, Transactions, Incidence and Value Share

• Monitors performance versus execution objectives, re-plans as necessary and provides feedback to key stakeholder

Qualifications & Requirements:

• Bachelor’s degree required. Master’s degree a plus.

• 5 – 10 years Coca-Cola System/direct bottler experience

• Understanding of franchise relations aspects of Coca-Cola North America system

• Cross functional working knowledge (customer, commercial, product supply, customer care, sales operations, etc.)

• Understanding of bottler operations

• Complex project management capabilities

• Direct accountability for franchise leadership with an Independent Bottler

• Experience and understanding of running the full value chain

• Full understanding of system and bottler economics including P&L

What We Can Do For You

• Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.

• Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day.

Skills:

Annual Business Planning, Business Plan Implementation, Capacity Planning, Channels Strategy, Contract Management, Customer Relationship Management (CRM), Distribution Operations Management, Financial Performance Management, Influencing, Negotiation, organization, Strategic Leadership, Teamwork

Pay Range:

$169,000 - $194,000

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

30

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.