Director Software Development, Core Services

Do you want to empower organizations to fairly and equitably hire, promote, retain and compensate their employees? Syndio is a Series-C technology company committed to fairness in the workplace. Fueled by investments of $83M from Bessemer Ventures, Voyager Capital and social change organization Emerson Collective, Syndio is investing in growing our team and products.

This is a critical moment when organizations are looking for ways to take tangible action to fight gender and racial bias, and we believe creating diverse and inclusive workplaces for all starts with workplace equity.

About the roleThis role will report directly to our SVP Software Development as the Director of Software Development, with a primary focus on the ownership of our AI, ML and data capabilities, systems and services that play a fundamental part in Syndio’s SaaS offerings. Responsibilities include the continuous development of our platform wide application foundation and architecture strategy, aligning with our growing business needs. You’ll collaborate with Principal and Staff engineers to identify and develop application architecture requirements. By closely working with engineering squads, the product team, and senior leadership, your role is to lead the delivery of resilient, scalable, and performant capabilities, supporting our commitment to delivering impactful products to solve customer and industry challenges. Why this job is exciting

• Develop, drive and execute a long term vision and strategy for software infrastructure to deliver key technical capabilities to be leveraged by Syndio’s platform
• Support the fundamental scale of the Syndio platform through the development of key systems to process math intensive jobs and asynchronous workloads
• Collaborate across product, engineering, and data science teams to understand and champion technical priorities
• Maintain a roadmap for core service capabilities and interfaces that enable application and feature teams to deliver business value quickly
• Develop and support foundational capabilities such as permissions, authentication/authorization, message and event-based platforms, and internal services
• Develop strategy and process for defining and evolving the technical roadmap based on current and upcoming product needs
• Establish trust within and across teams by creating accountability and a positive work environment in partnership with other leaders in the organization
• Ensure reliable, scalable, and performant operation of core systems as a foundation for delivering cross-cutting application platforms and services to engineering teams and Syndio’s applications
• Evolve the tech stack using modern, application appropriate options and frameworks
• Lead, manage, and grow high-caliber engineering teams
• Cultivate a culture of metrics-driven quality, efficient processes, and transparency

About you

• 2+ years of managing managers
• 3+ years experience of managing teams of software developers as a front line manager
• 10+ years of experience developing software, preferably in backend roles
• Experience with data processing (ETL), AI and ML
• Cloud experience required, GCP preferred. ​​Proficiency in managing service-based architectures and infrastructure as code
• History of strong programming skills, (We use Python and Go)
• Professional experience and capability with API design
• Experience developing, deploying and optimizing distributed systems
• Track record of building healthy, inclusive, high performing engineering teams
• Strong organizational skills, the ability to prioritize tasks and deliver projects on schedule
• Experience managing resources in a dynamic environment

Why you'll love it here:

• Check out our Employee Experience page for more information on our Mission & Values, Work-Life Balance, Pay Transparency, Diversity, Culture, and Benefits.
• 💰 Competitive Compensation. For this role our salary is targeted at CAD $178,000 - $230,000 per year. Final offer amounts are determined by factors such as experience and expertise.
• 🏆 Syndio Equity. So you can share in Syndio’s success.
• 🏝 Generous Vacation Policy
• Fully remote model -

The interview overview

Below you'll find an outline of the interview plan for our Director of Software Development position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

• 30 min interview with a member of our Talent Team
• 45 minute zoom interview with the Hiring Manager
• Two video interviews with Technical Leadership & Director of Data Science - 1.5 hours
• Three video interviews with Director of Platform, VP Product & Engineering Manager - 2 hours
• Final meet & greet with future direct reports - 30 minutes

At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us.

Employees joining the Syndio team at this early stage of growth will impact this critical social issue and support a growing customer base (including Nordstrom, General Mills, Match Group, and others) to take tangible action on workplace fairness.

Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.