Marketing Operations Manager - Worldwide

Established in 2017, Storyblok has rapidly ascended to the forefront of the global headless CMS landscape. Our vision is to “pioneer the future of content management, removing barriers between developer and marketing teams by offering an intuitive, scalable, and intelligent platform to deliver digital experiences from idea to success”.

Our team is made up of smart, passionate individuals who excel in their work. People who are comfortable taking on big ideas and figuring out the details along the way. With a dynamic team of over 220+ passionate individuals spanning 45+ countries, we're not just breaking boundaries; we're redefining them!

Our recent $80m Series C funding round, secured in June 2024, marked a crucial milestone for us. It has fueled our remarkable growth in the US market and accelerated our ongoing expansion and advancements across EMEA.

We're proud recipients of numerous awards, including recognition in G2's 2024 Best Software Awards. As a remote-first company, we have been officially recognized as one of the top 100 most flexible places to work, ranking #3 in the scale-up category as per Flexa Careers.

WHAT IS IN IT FOR YOU

You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:

• Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
• Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
• Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
• Personal development fund for courses, books, conferences, and material
• VSOP (Virtual Stock Option Plan)
• The annual international team-building trip, quarterly and monthly online get-togethers
• As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
• An international team that loves to have fun at work and works hard together to accomplish shared goals

We are looking for a skilled Marketing Operations Manager to join our Marketing Operations team.
In this role, you will play a pivotal part in advancing our go-to-market efforts, reporting directly to our Marketing Operations Team Manager. You will support the management of our marketing technology stack, collaborate on marketing automation, design and implement scalable GTM processes, and aggregate and analyze data from various sources to extract valuable insights. Your efforts will support strategic decisions and enhance our marketing capabilities.

ESSENTIAL JOB FUNCTIONS

• Support the selection, implementation, and management of marketing technologies and tools.
• Advise on the integration of various marketing platforms to create a seamless data flow.
• Liaise with cross-functional teams to integrate data sources, maintain and optimize GTM data for effective qualification, segmentation and targeting, ensuring accuracy and driving completeness.
• Design, implement and streamline scalable go-to-market processes that align with business goals.
• Expand Marketing reporting capabilities to assess the performance of marketing campaigns across lead sources and acquisition channels by developing and maintaining dashboards using Salesforce and/or BI tools.
• Analyze the effectiveness of different marketing touchpoints in driving conversions. Refine attribution models to accurately measure the impact of various marketing channels.
• Utilize Google Analytics 4 to track and analyze website traffic, user behavior, and conversion metrics, identifying opportunities for improvement.
• Assess prospect behavior and interactions to gauge purchase intent, contributing to the development of targeted account-based marketing strategies.
• Provide insights and recommendations to improve marketing performance and ROI.
• Translate complex data into understandable and actionable insights for non-technical stakeholders. Serve as a knowledge resource for other team members and provide training on tools and processes to set them up for success.

EDUCATION AND EXPERIENCE

• Bachelor's degree in Marketing, Data Science, or related field.
• 5+ years’ experience as a Marketing Operations Specialist or similar role.
• Demonstrated knowledge of B2B marketing operations and enterprise-level marketing automation.
• Advanced proficiency in Salesforce reporting and understanding of Marketing and Sales metrics is required.
• Strong proficiency in Google Analytics (GA4).
• Familiarity with data visualization/BI tools, such as Tableau, Power BI, or Sigma is preferred.
• Basic understanding of SQL for data manipulation and analysis is a plus.
• Experience with Salesforce B2B Marketing Analytics. (desired)

QUALIFICATIONS

• Strong attention to detail
• Solid analytical and problem-solving skills
• Excellent communication and presentation abilities
• Hands-on mentality

MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

Remote (home) work opportunity or funded by Storyblok co-working space

GENERAL TERMS

Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policyhere.

All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).

Here is a sneak peek of Storyblok’s Visual Editor