Customer Support Rep - Call Center
Computer Generated Solutions
United States
Full TimeSalaryNegotiable
Posted on 8th Sep 2024
Remote Customer Support Representative (Strong Typing Skills)
- You must have PC with 6gb ram or higher, dual monitors and a Headset with microphone. Device can use a Windows or Mac. High Speed internet with a minimum of 25 Mbps/sec up and down.
Job Duties:
- Answer incoming customer inquiries
- Document a customer’s conversation during a call (Dictation)
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and information to customers in accordance with the company's policies and call guidelines.
- Other duties as requested
Job Qualifications:
- You have a High School diploma or GED
- Excellent typing skills (Min. 40 WPM)
- You know how to juggle multiple tasks at the same time
- You have good listening skills and professional phone etiquette
- Ability to read and follow instructions for specific customer resolution tasks
- Basic knowledge working with computers in a work environment
We provide Medical, Dental, and Vision.
Instructions
- Provide Accurate Personal Information
- If the job requires a CV, ensure that you upload an up to date CV
- The name on your application should match your legal identification.
- All Fields marked with * are mandatory
Please ensure you regularly check the email address provided during the application process for any updates from Tuhustle or potential employers. Your application status, interview invitations, or job offers will be sent via email. Respond promptly to any messages to maintain your candidacy.