Product Manager (User Lifecycle)

We are a remote-first, international SaaS company dedicated to helping businesses find and target the right accounts primed for conversion. By merging Leadfeeder and Echobot, we’ve brought together two leading companies to create a powerful sales intelligence and web visitor identification platform that gives sales and marketing teams the real time data, insights, and tools they need to win more deals.

What makes us unique? Originating in Finland and Germany, the country with the highest privacy standards in Europe, Dealfront is built on a foundation of compliance and transparency. Our platform ensures users know exactly where the data comes from, maintaining integrity while enhancing profitability.

Join our diverse and dynamic team of over 270 Dealfronters spread across 40 countries globally. Together, let's redefine success for B2B companies.

Join us and be a part of our journey to transform the way businesses win more deals!

Position Overview

Dealfront is seeking an experienced Product Manager (User Lifecycle) to join our growing team and to lead on the development and optimisation of our User Lifecycle initiatives.

As part of your role, you will be responsible for understanding, managing, and enhancing the entire user journey, from onboarding and activation to conversion, retention and expansion.

You will collaborate cross-functionally with teams across Product, Engineering, Marketing, Customer Success, and Sales to ensure our users have an exceptional experience that drives long-term engagement and value.

Responsibilities

• One the end-to-end user lifecycle, focusing on key stages such as onboarding, activation, engagement, conversion, retention, and expansion.
• Develop and implement strategies to optimise each stage of the user journey.
• Leverage data and analytics to identify trends, user behaviours, and areas for improvement across the user lifecycle. Use these insights to drive product decisions and prioritise initiatives that enhance user engagement and satisfaction.

• Work closely with Engineering, Marketing, Customer Success, Finance and Sales teams to develop and execute user lifecycle initiatives. Ensure alignment on goals, timelines, and deliverables.
• Define and prioritise the product roadmap for user lifecycle features and enhancements. Balance long-term vision with short-term execution, ensuring the roadmap aligns with business objectives.
• Establish feedback mechanisms to gather insights from users, customer success, and sales teams. Continuously iterate on product features based on user feedback and market needs.
• Set KPIs for each stage of the user lifecycle and monitor the performance of initiatives. Regularly report on progress and adjust strategies as needed.
• Design and implement onboarding experiences that help new users quickly realise value from the product. Ensure a seamless transition from trial to paid subscription, minimising churn during the early stages of the user journey.
• Develop strategies to retain users and drive product adoption.
• Identify opportunities to upsell and cross-sell additional features or products based on user needs and behaviour.
• Stay informed about industry trends and competitor offerings.
• Use competitive insights to inform product strategies and maintain a competitive edge in the market.

Requirements

• 3+ years of experience in product management, preferably in a B2B SaaS environment.
• Proven experience in managing user lifecycle or customer journey initiatives.
• Strong analytical skills with the ability to interpret data, generate insights, and make data-driven decisions.
• Experience with user research, A/B testing, and user analytics tools (e.g., Mixpanel, Amplitude, Google Analytics).
• Ability to think strategically while managing the details of day-to-day execution.
• Self-motivated, with a passion for creating user-centred products that deliver real value.

• Excellent communication skills, capable of working with diverse teams and stakeholders.
• Adaptability to Change: Agile and adaptable in a fast-evolving landscape.

Benefits

• The chance to work with a very knowledgeable, high-achieving and fun team.
• An international, diverse, dynamic and committed work environment.
• The opportunity to work remotely, with a flexible work schedule.
• Mental Health support with Auntie.
• Annual company retreats in sunny locations and team off-sites :)

We encourage all interested candidates to apply, even if you don't meet all of the criteria listed.

We value diversity and inclusion in our workplace and welcome applications from candidates across all backgrounds and do not discriminate on the basis of race, religion, gender, sexual orientation, age, marital status, disability or any other protected characteristics.