Senior Technical Product Owner - Content Delivery - CDH - Remote

As a Product Owner for the Content Delivery Product Team, oversee the development and implementation of Content as a Service (CaaS) and other delivery mechanisms to efficiently distribute content to internal assets.

• Define and prioritize the product backlog, ensuring alignment with business objectives and delivering clear, actionable user stories for the development team.
  * Collaborate closely with stakeholders, including internal customers, business leaders, and development teams, to gather requirements, validate solutions, and ensure the product meets user needs.
  * Conduct interviews across multiple consumers to derive requirements, ensuring the content delivery system supports diverse user groups effectively.
  * Lead sprint planning sessions, ensuring the team understands the product vision, goals, and priorities, and is equipped to deliver high-quality increments.
  * Monitor and evaluate product progress at each iteration, making data-driven decisions to adjust priorities, refine requirements, and ensure the product evolves in alignment with strategic goals.
  * Oversee the development of guidelines and documentation to enable end users, ensuring they can effectively utilize the content delivery mechanisms.
  * Act as the voice of the customer, continuously gathering feedback, conducting user research, and leveraging insights to drive product improvements and enhance user satisfaction.

Understands and considers both the business and the technical engineering/IT needs to ensure quality digital products and related operational workflows to meet/exceed the desired business objectives. Able to perform cost, benefit and risk analysis associated with the proposed product/services and recommend alternatives for solutions throughout the product life cycle. Collaborates with stakeholders and users to synthesize, articulate, and document business and system requirements. Performs data analysis, defines, and documents business requirements, translates business requirements to technical/engineering specifications, acceptance criteria, user experience requirements and system validation while considering the complete technical and non-technical solution. Technical specifications are utilized by Engineering/IT in the final technical design and eventual product build/acquisition or integration. May assist product and operations leaders to coordinate deployment of deliverables (varies by product). Provides input for development of other product documents, project charters and plans, work assignments, deliverable target dates, and other aspects of assigned work. Applies systems engineering methodologies and discipline throughout the product and project lifecycle based on assignment. Researches, analyzes, and validates complete and accurate business and systems requirements. Establishes scope boundaries for basic and routine products and technical requirements with accuracy and clarity. Plans and monitors work scope estimates and schedules for the defined scope of the product. Assesses and defines problems through root cause analysis and proactively brings solutions to the table. Able to read, assess and interpret vended solution architecture and translate into scope of work and technical specification requirements for integration into Mayo Clinic engineering/technology systems and product operations workflows. Understands and helps define product implementation change management requirements for those products not requiring formal Implementation Team resourcing. Demonstrated experience leading teams in Product Owner capacity.

Bachelor's Degree and 5+ years of relevant technical experience. OR HS diploma/GED 9+ years of relevant technical experience.
Must have healthcare and EPIC API expertise
Certification in Scrum Product Owner within 1 year

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.