Datacenter Specialist

Who We Are

Vultr is on a mission to make high-performance cloud computing easy to use, affordable, and locally accessible for businesses and developers around the world. With 32 cloud data center locations around the world, Vultr has served over 1.5 million customers across 185 countries with flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. Founded by David Aninowsky and completely bootstrapped, Vultr has become the world’s largest privately-held cloud computing company without ever raising equity financing.

Why Vultr

Simply put, Vultr is committed to providing businesses worldwide with the best price-to-performance of any cloud computing platform. Our global reach of data centers and strategic new partnerships provide the foundation to maximize the impact of our existing services, new product improvements, and releases, which in turn, is a catalyst for your own success. Vultr is taking flight, and this is your opportunity to leave your mark on the future of Cloud Infrastructure!

Vultr Cares

• A 100% remote work environment + a company-wide virtual get together
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan + take off your birthday!
• Commitment matters to Vultr! Increased PTO at 3 year anniversary + 1 month sabbatical at 5 year anniversary + Anniversary Bonus each year
• $500 first year remote office setup + $400 each year following for new equipment
• Monthly internet reimbursement up to $75
• $50 per month for a gym membership

Join Vultr

As a datacenter technician at the New Jersey datacenter, on a day to day basis, you will be responsible for handling incoming support requests through a ticket system.

What to expect:

• Installing and performing on-going maintenance on servers and network equipment.
• Responding to reported server, network, and infrastructure issues.
• Work with facility staff to ensure that power, cooling, and all other facility provided services are working properly; coordinate any maintenance, and ensure that any outages are addressed and escalated accordingly.
• Running hardware diagnostics and replacing failing parts in a timely manner.
• Work with vendor warranty technicians to ensure that any warranty issues are resolved promptly and properly.
• Collaborating with software and network engineering teams on cybersecurity and network efficiency.
• Upgrading internal system components, including CPUs, memory, hard drives, and network cables.
• Maintaining detailed documentation of infrastructure, work, and physical parts inventory.
• Advising on the procurement of new data center equipment.
• Reacting to alerts triggered from our 24/7 NOC monitoring tools
• Resolving incoming support ticket requests in a timely fashion
• Perform rack & stack of servers/network gear and cabinet cabling
• Ensuring that the datacenter is well organized
• Assembly of servers from component parts
• Initial OS installation and base configuration
• Escalating issues as needed to ensure prompt resolution

Our new team member will need:

• 5+ years experience working in a datacenter as a technician or similar role.
• Firm understanding of servers, network equipment, and datacenter facility services like power, cooling, and cross connections to service providers.
• Ability to work independently to manage projects within in the facility

Compensation

$50,000 - $65,000

This salary can vary based on location, years of experience, background and skill set.

Vultr is committed to an inclusive workforce where diversity is celebrated and supported. All employment decisions at Vultr are based on business needs, job requirements, and individual qualifications.

Vultr regards the lawful and correct use of personal information as important to the accomplishment of our objectives, to the success of our operations and to maintaining confidence between those with whom we deal and ourselves. As such the use of various key privacy controls enables Vultr’s treatment of personal information to meet current regulatory guidelines and laws.

Workforce members have the right under US state law where and when applicable and certain other privacy and data protection laws, as applicable, to: fair and equal treatment, knowing what personal data we gather and retain, for what purpose, and the ability to access and/or delete such data. You also have the right to opt out of communications from Vultr and approved third- parties at any time.