Customer Support Intern

This is a paid, full-time opportunity located in Sweden.

About the job:

The mobile customer support team in the Linköping office specializes in Opera's mobile app products. You'll interact with users from around the world and be part of a fast-paced, innovative technology environment for mobile phones.

Role & Responsibilities:

• Review and respond to user feedback, emails, and bug reports.
• Reproduce and analyze reported issues.
• Create knowledge base articles and reply templates.

Job Requirements:

• Fluency in written and spoken English and Portuguese (Brazil).
• Familiarity with mobile web browsers.

An Ideal Candidate’s Profile:

• Proficiency in a third language or more will be considered a strong asset for the candidate.
• Excellent professional and positive communication skills.
• High motivation and initiative in tackling assigned tasks.

What’s on Offer: (directly copied from Linköping’s existing posting)

• Flat organizational structure with short decision-making processes that boost your creativity and drive
• A team of experienced and supportive individuals that fosters a friendly work atmosphere
• Professional skill development
• A diverse and inclusive workplace
• Smart working technology

Interested?

We are actively reviewing applications, so apply now! We are looking forward to hearing from you.

Diversity and Inclusion:

At Opera, we deeply value diversity and inclusion as integral parts of our organizational culture. We believe that embracing diversity enriches our business and makes us more resilient. We are committed to fostering an inclusive environment that welcomes individuals from all backgrounds, regardless of nationality, ethnicity, faith, belief, sexual orientation, gender identity, social background, age, and disability.

About Us:

Opera is a prominent web innovator that has been at the forefront of internet technology for over 25 years. With an ever-expanding community of millions of monthly active users, Opera remains dedicated to delivering extraordinary online experiences. Opera offers a diverse range of products and services to users worldwide, including cutting-edge PC and mobile browsers like Opera One or Opera GX notable for their built-in VPN, AdBlock, and Cashback extension, enhancing security and convenience for our users.Other products include our newsreader, communication platforms, the first built-in AI: Aria, as well as gaming and sports-related apps. This comprehensive suite of products is designed to meet the diverse needs and preferences of Opera's growing user base.

Headquartered in Oslo, Norway, Opera has a global presence with major hubs in Poland, China, Spain, and Sweden, coupled with operations spanning numerous other countries. As a publicly traded company, Opera is listed on the Nasdaq stock exchange under the ticker symbol "OPRA". With an unwavering commitment to innovation and delivering unparalleled user experiences, Opera is poised to continue leading the way in web technology and online services.