Senior Business Analyst (Freelance)

If you are a digital innovator who is eager to deliver ambitious digital experiences, we can offer you an unrivalled opportunity to further your career at Hugo & Cat.

You will be working on a design and development project for one of our financial services clients, and it is a great opportunity to make a mark on an amazing digital product and drive customer experience change for our client and their customers.

Responsibilities

• Determining the product scope and working with the PM to ensure it fits within the constraints of the project scope
• Eliciting and documenting requirements (business, customer, technical) as they emerge, and refining them as they become better understood or more information becomes available
• Maintaining requirements traceability throughout the project
• Work alongside UX and UI designers to ensure the requirements are embodied in the user experience
• Facilitate technical feasibility of the designs to ensure delivery within constraints established by the Project Manager
• Participating in the design and running of engaging client workshops, as required during the project
• Helping the Project Manager communicate any adjustments to the product scope to stakeholders in order to maintain buy-in
• Communicating the product scope to the development team via the product backlog (Epics, Features, User Stories, documented to the appropriate level of detail)
• Supporting the development team during the Agile development process, acting as proxy product owner to ensure tickets are sized appropriately, sprint backlogs are created, and maintaining overview of sprint progress
• Facilitating or leading agile ceremonies as required during the project
• Supporting the client with any necessary training and producing required training materials
• Work proactively with your account team and department head to manage your own workload and prevent over or under-utilisation

Requirements

This is a senior role and you will be expected to hit the ground running on the project.

• Experience as a Business Analyst (or similar) on digital product design and delivery projects
• Experience working with financial services clients and pensions products is desirable
• Experience in eliciting, documenting and prioritising requirements from all relevant sources
• Experience breaking UX and design artefacts down for delivery by a technical team
• Experience working with design and development teams undertaking technical feasibility
• Experience and familiarity with front and back-end development and QA processes
• Familiarity with Azure DevOps, Miro, Google Suite, Slack and Teams are essential
• Experience with Figma and Airtable are highly desirable
• A strong understanding of digital technology, systems integration and implementation
• Experience creating and owning a backlog of user stories and acceptance criteria
• Experience leading a technical Scrum through a sprint lifecycle
• Strong written skills for presentation and written report creation
• Strong client relationship management and presentation skills (this is a client facing role)
• Previous consultancy or large agency experience is preferred

About Hugo & Cat

We create digital products and experiences that give businesses a competitive edge. By putting customers at the heart of decision making, we move fast, unlock value and fuel sustainable growth. We're a team of 120 people in London, New York and Manila, and we’re part of the IPG network.

Our culture

It’s not our agency that delivers deeply impactful work. It's our people. We’re an ambitious, diverse and sociable group of humans working together to create better experiences for our clients and their customers. So, we’d rather our new joiners stand out than simply fit in.

Flexible working

We’ve made the shift to a flexible working model where employees can split their time between the office and working remotely. We can discuss the details during the interview process.

Equal opportunities

We’re an equal opportunities employer and are committed to a fair and unbiased assessment of job applications. Once you join the team, we support you to realise your potential, regardless of age, origin, ethnicity, gender, sexual orientation, physical abilities or beliefs.