Lead, Content Development

Become a part of our caring community and help us put health first

The Lead, Copy Editor’s focus is reviewing written content to ensure readability, edit for accuracy in grammar, punctuation, and spelling. This role includes reviewing customer documents to glean language to develop and maintain style guides as well as creating and maintaining response templates. This position also provides support to writers and Proposal Operations in a SharePoint environment.

The Lead, Copy Editor contributes to the development of content for Medicaid Requests for Proposals (RFPs) to effectively represent products, services, brands, and the organization to customers.

Role Overview:

• Create response templates and documents for development upon release of RFPs

• Review and revise content for accuracy and quality by fact checking; correcting grammar, punctuation, and spelling errors; ensuring readability, tone, clarity, flow, and voice are consistent and properly communicated throughout all content

• Ensure proposal responses are well-written and error free

• Create and maintain style guides that adhere to state-specific language and incorporate business development and corporate brand standards

• Support Writing team and Proposal Operations and Leadership

• Demonstrate adaptability and flexibility

• Assist with production of final submissions as needed

• Orient writers and consultants on style guides/processes

• Edit graphics and images for quality

• Remain well-versed in changes to language evolution, particularly for Medicaid population

• Create and maintain Strategy Matrix for operations

• Ad hoc projects/tasks as needed

Use your skills to make an impact

Required Qualifications

• Bachelor's degree
• 3+ years of copyediting experience
• Intermediate to advanced computer skills and experience with Microsoft Word, Excel, Outlook, and SharePoint
• Experience working in a collaborative, digital environment
• Available to work flexible hours, weekends, and holidays as needed due to the needs of the business
• Highly organized and detail oriented
• Work well in a fast-paced team environment
• Time management skills
• Some required travel as needed
• Independent self-starter and extremely detail-oriented
• Ability to work across multiple subject matter and projects
• Demonstrated experience for sizeable and complex content
• Proficient written and oral communication, time management, and the ability to work under pressure within tight deadlines
• Health care industry experience

Preferred Qualifications

• 5+ years of Medicaid proposal writing/editing experience
• Copy Editing certification
• APMP certification

Additional Information

• Must have the flexibility to work extended hours to meet deadlines as necessary

Work-At-Home Requirements:

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi­ weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI/ HIPM information

Scheduled Weekly Hours40

Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$102,200 - $140,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.