Director, HR Business Partner - North America Retail

Let’s be unstoppable together!

Circana is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity,equity,and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

Learn more at www.circana.com.

What will you be doing?

This HR Business Partner (HRBP)/Director role is responsible for providing a combination of front-line, operational, and strategic HR support for our North American Commercial organizations consisting of approximately 400 people from early career through Executive. The HRBP serves as a strategic and tactical partner to leadership in maximizing the value of our people while being the interface between the HR Centers of Excellence (CoE) and our internal customers (leaders and employees). This role will be direct line support to multiple senior leaders with client portfolios of over $100 million in revenue and multiple clients.

Job Responsibilities

Talent Management

• Execute targeted people strategy to effectively engage all levels of commercial accounts from mid-market to platinum level ($0-$100M), including facilitating broad-scale performance calibration and succession planning sessions and partnering on talent mobility, job leveling, and compensation strategy.
• Partner with business and HR leadership on initiatives to maximize engagement, retention, and performance. Facilitate the build and roll-out of HR projects in the areas of talent assessment, succession management, and organizational design and development.
• Collaborate cross-functionally with the talent acquisition team to identify critical staffing requirements and execute recruiting plans. Facilitate the identification and hiring of internal talent for open positions.
• Partner with the Talent COE to develop Learning & Development initiatives based on organizational and functional needs.
• Counsel business leaders on Circana’s annual performance cycle, including bonus and merit processes. Provide relevant analyses and make recommendations where appropriate.
• Act as primary “gatekeepers” for processes that involve personnel expenditures such as new hire offers, promotion/adjustment, and business restructures to ensure budget compliance.

Organizational Design and Effectiveness

• Provide counsel and support for ongoing organizational design and restructure.
• Consult and advise commercial leaders on organizational design and recruiting strategy for new client wins.
• Partner with business on appropriate approach and cadence for client shrink/loss impacting resourcing.
• Conduct research and analysis of organizational trends, including reviews of exit surveys/interviews, organizational reports, and metrics from our human resource information system (HRIS) to make better-informed business decisions.

Generalist HR Management:

• Develop and maintain effective relationships with the business unit and ensure that high service standards are maintained.
• Maintain close connectivity with Finance partners on budgeting, including managing incremental adds and savings initiatives and workforce impacts.
• Build and implement HR programs and processes to meet both short- and long-term business needs. 
• Raise proactive issues with managers; identify practical solutions to complex and diverse HR issues and implement appropriate action plans.
• Work closely with HR operations and payroll teams to ensure accuracy in the areas of reporting, compliance, and data management.

Employee Relations

• Act as the primary point of contact for employee relations issues, including team performance and progressive discipline; assess situations and provide counsel to leaders.

Requirements

• 5+ years of experience as an HR Business Partner supporting ~400 professional employees and working directly with senior leaders and executives.
• 8+ years of progressive experience in Human Resources.
• Experience supporting exempt/professional services employees in the Retail industry (Corporate/HQ)
• An understanding of commercial and retail operations.

• Strong client engagement skills, with a proven track record of building robust business partnerships and influencing key business decisions.
• The ability to manage multiple stakeholders with competing priorities.
• Sound judgment, resourcefulness, and a strong foundation in all aspects of Human Resources, including employee relations, performance management, talent development, change management, organizational development, and training.
• Proficiency in budgeting and financial management.
• Innovation and efficiency as a self-starter.
• A team-oriented mindset, always willing to contribute to team efforts.

• The ability to offer creative ideas and approaches in challenging situations.
• Strong skills in Excel and PowerPoint.
• Experience with UKG (preferred).

Candidates located in Chicago, IL, or New York, NY are strongly preferred.

Circana Behaviors

As well as the technical skills, experience, and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day roles:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): New York or Chicago preferably. Can be remote.

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $110,000 - $120,000.

This role is also eligible for bonus pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.

You can apply for this role through the Circana Careers website or Intranet site for internal candidates.