Principal - Claims Advocacy

Company:

Description:

Principal - Claims Advocacy / Marsh Korea

Marsh is seeking candidates for the following position based in theSeoul office:

Principal - Claims Advocacy

What is in it for you?

• Flexible work environment for work-life balance

• Working with professionals in the global leading company

• A culture of internal mobility, collaboration, and valued partnerships with the business and other teams

• Volunteer and mentoring opportunities, and employee resource groups to connect with within the company

We will count on you to:

• Manages and coaches colleagues including facilitating colleague technical trainings and provides ongoing technical support to the team in order to achieve internal KPIs and client satisfaction for claims advocacy services

• Facilitates complex discussions with clients, client claim review meetings, and claim strategy discussions in order to provide subject matter expertise and handles tasks in line with specific client requirements.

• Liaises with Operations team regarding claims processing and client feedback to facilitate smooth functioning of the claims process in order to support generation of revenue for team

• Facilitates departmental performance, efficiency initiatives & supports effective management initiatives of shared operations by challenging existing practices and seeking inputs on innovative solutions in order to achieve quality and compliance targets in the function

• Forecasts, measures, analyzes and prepares reports on productivity and achievement of targets of team including revenue and budget , in order to ensure appropriate & timely production of output

• Builds and maintain a positive and supportive environment within department in order to encourages staff motivation and effectiveness and builds regional or global relationships & collaborate across the enterprise, and shares best practice in order to contribute to business growth

What you need to have:

• Bachelor's degree

• 10+ years experience in insurance business

What makes you stand out?

• English proficiency will be plus

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.