Company:
Mercer
Description:
Marketing operations specialist
This role work with a range of automation, analytics and data tools to execute on digital marketing strategy for Marsh McLennan’s businesses across 40+ markets.
What's in Mercer for you?
- A company with a strong brand and results to match.
- Opportunity to interact with different areas of Marsh and career growth.
- Employee resource groups that provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and the client organisation.
- Benefits package and benefits above and beyond those provided by law.
What is in it for you?
- A competitive salary
- Employee friendly policies
- Health care and insurance for you and your dependants
- Great work culture
- Healthy Work life balance
- A great working environment
- Flexible benefits packages to suit your needs and lifestyle
You will be responsible for:
- Create and manage assets for global campaigns (such as web pages, emails, databases and journeys)
- Design, build and analyse nurturing workflows according to segmentations
- A/B testing and optimization for webpages, emails and journeys
- Supporting the digital execution, system setup and reporting on marketing events
- Manage databases and provide insights on segmentation and reach.
- Conduct advisory on best practices and recommendations for campaigns with global marketers
- Manage assigned projects and tasks to meet deadlines.
- Provide results and expect feedback on processes and projects.
- Follow guidelines and take decisions independently while keeping track and reporting progress on each project.
- Run quality assurance projects for CMS and CRM
- Liaise with other colleagues in the same team to provide feedback to teams.
What you need to have:
- BA in Digital Communications, Web Design, Marketing, Communication or equivalent
- Minimum 1-3 years of experience in a similar role
- Experience using digital marketing tools (similar to Adobe Experience Manager (AEM), Site Improve, Adobe analytics, Conductor, Microsoft Dynamics)
- Understanding of Project Management and use of tools for this purpose (Wrike, Adobe Workfront, Asana, Monday, etc.)
- Proficiency in Microsoft Office applications (Outlook, PowerPoint, Word & Excel)
- Strong communication skills and proficiency in English (reading, writing, and speaking).
Skills that will make you stand out:
- Lead management experience
- Strong attention to detail and deliver work that is of a high standard
- Highly goal driven and work well in fast paced environments
- Strong team player who can manage multiple stakeholders
- Excellent communication and interpersonal skills.
Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.