Customer Service Professional with French

About Us

�� Join our team at Foundever! ��

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

�� Customer Service Specialist with French��

Location: Poland

Your daily tasks:

✅ Providing the highest level of customer service (Chat/E-mail/Phone);

✅ Answering incoming calls and meeting targets set by the customer and management;

✅ Following company policies and procedures, ensuring quality;

✅ Performing daily tasks in an efficient and timely manner;

✅ Achieving quality goals for calls and customer satisfaction.

What do we expect from you?

�� Language: Proficiency in French (native) and English (C1);

�� Experience: Cool if you have experience in sales;

�� Technology: Knowledge of MS Office and developed computer skills;

�� Personality: Motivated and enthusiastic.

Advantages will be:

�� Ability to prioritize and plan;

�� Independence AND ability to work with minimal supervision;

�� Ability to solve problems;

�� Attention to detail;

�� Sales skills;

�� Soft skills.

Working conditions:

�� Type of contract you choose yourself (freelance contract for students or employment contract);

�� Basic salary + bonuses;

�� Work environment: Fully remote across Poland

What else should you know?

�� Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);

�� We offer private Medicover insurance;

�� Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;

�� Professional development through training and cross-location cooperation at the international level.

Company Overview:

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.