DP - Research Specialist

This is a remote position.

DAFT Company, LLCis a reputable outsourcing company supplying premium staff of all industries to scale and revolutionize their businesses. We're looking for aResearch Specialist to join our growing team.

Agent Responsibilities:
• Researching and submitting FOIA requests per client request.
• Extracting information from PDF and entering into CRM.
• Adding and maintaining companies and clients into CRM.
• Researching Fire Classes and documenting location, dates, etc.
• Create How-To guides for the processes to be able to train future staff. Updating these guides as new processes are learned.
• Create SOP's for how to complete too many tasks.
• Assisting with miscellaneous research projects as needed.

Requirements

Knowledge, Skills & Abilities (KSA):
• Research Abilities
• CRM Management
• HubSpot Expert *MUST
• Data Entry
• Microsoft Suite/Google Suite experience.
• Great communication skills both written and verbal
• Great time management skills
• Dependable employee with reliable internet

Benefits

Complete/Perfect Attendance Incentives:

$100 bonus after 30 days

$100 bonus after 3 months

• HMO after 6 months (applicable only to full-time agents)