Neo GroupUnited States

Customer Support Specialist (Russian-speaking)

We are recruiting on behalf of our partner! We are looking for a Customer Support Specialist (Russian-speaking) to join our partner's Customer Support team!

Customer Support Specialist (Russian-speaking)

Customer Support Specialist (Russian-speaking)

Neo Group

United States

Full TimeNegotiable
Posted on 27th Nov 2024

We are recruiting on behalf of our partner!

We are looking for a Customer Support Specialist (Russian-speaking) to join our partner's Customer Support team!

Your Role:

  • Respond to customer inquiries and provide prompt and accurate assistance in Russian through chats & emails and calls.
  • Handle customer complaints and resolve issues effectively.
  • Ensure customer satisfaction through professional and courteous communication.
  • Maintain detailed and accurate records of customer interactions and transactions.
  • Identify opportunities for process improvements and provide feedback to management.

Requirements

  • Fluent in both Russian and English.
  • Previous experience in customer support or a similar role.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving and conflict resolution skills.
  • Confident PC user (aware of cookies/cashу and why/when should clean them).
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Ability to work in shifts - Morning, Afternoon, Night. Ability to work 5 days a week (including weekends).

Benefits

  • Remote work opportunity.
  • Flexible working schedule.
  • Interesting product.
  • Salary and bonuses based on your performance.
  • Learning opportunities.
  • Career growth prospects.

Apply today and become a part of something truly spectacular!

Instructions

  • Provide Accurate Personal Information
  • If the job requires a CV, ensure that you upload an up to date CV
  • The name on your application should match your legal identification.
  • All Fields marked with * are mandatory
Please ensure you regularly check the email address provided during the application process for any updates from Tuhustle or potential employers. Your application status, interview invitations, or job offers will be sent via email. Respond promptly to any messages to maintain your candidacy.

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