Senior Specialist, Marketing Operations

Job Description

Join our collaborative Strategic Sampling Operations team as a Senior Specialist!

The Senior Specialist, Strategic Sampling Operations will be accountable for project management, vendor management and operations to support the U.S. and Puerto Rico market. This critical role includes, but is not limited to, development and deployment of sampling capabilities and programs, project management, management of vendor relationships, creation of reporting and analytics, resource and training development, and continuous improvement.

Primary Duties & Responsibilities include and may not be limited to:

• Manage vendors around logistics, approvals, and compliance in the development of resources supporting Marketing or Field Sales through detailed project management plans.

• Hold vendors accountable to timelines and accurate reporting on the performance of all aspects related to sampling operations.

• Partner with Brand Marketing, Sales, IT, USHH field operations teams to develop and execute customized sample strategies utilizing current data and market trends.

• Create detailed project plans and execute sample capabilities across all sample channels (i.e. FAST, Digital Sampling, data flow to Veeva).

• Develop an in-depth understanding of the marketing strategy for supported brands.

• Demonstrate a high degree of leadership with a strong sense of urgency, credibility, and confidence.

• Collaborate with various key stakeholders, including but not limited to Marketing, Commercial Legal, IT, Compliance, and Sales Leadership.

• Understand end to end sampling operations with a continuous improvement mindset.

Qualifications:

Minimum Requirements:

• High School Diploma and at least 2 years of experience in project management, vendor management, or related roles

• Ability to work hybrid and come onsite to the North Wales (Upper Gwynedd), PA office at least 3 days per week

• Execution excellence: Operations and process flow mindset with ability to thrive in a fast-paced environment

• Influence: Excellent interpersonal, written and verbal communication as well as strong presentation skills

• Decision making: Demonstrated strategic/critical thinking, self-motivated, and able to lead in ambiguous spaces without authority.

• Ownership & Accountability: ability to act with minimal supervision, prioritize activities and manage multiple tasks within deadlines.

• Networking & Partnerships: Ability to build relationships with stakeholders, understand business strategy and execute to achieve business goals

• Analytical skills and detailed knowledge of Excel, Power Point and Word

Preferred Qualifications:

• 2+ years of experience within the pharmaceutical industry

• Knowledge and experience working in sample operations

• PMP certification

• Familiarity with SAP systems

• Promomats/PRT experience

• SQL experience

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Selected applicant to provide minimum of eighteen to twenty-four months of service in position.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace.All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular

Relocation:No relocation

VISA Sponsorship:

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