Manager, PMO (Project Management Office)

Narvar is growing!

We are looking for a skilled PMO Manager to join our team and drive the success of key initiatives that will propel our business forward. This role will be responsible for the management and successful delivery of projects and initiatives aligned with Narvar’s strategic objectives. Deliverables will include detailed project plans, analytics to support recommendations, and executive reports on progress and portfolio health. The role will also require strong collaboration with the Narvar leadership team and other global stakeholders across the organization to drive high-visibility, high-impact projects to completion.

Day-to-Day

• Develop detailed project plans with timelines, dependencies and key milestones
• Oversee tracking and reporting on the progress of projects, including timelines, risks and outcomes (KPIs)
• Conduct analytics to inform decisions, and create presentations with appropriate visualizations to support recommendations
• Develop and execute risk mitigation plans, stakeholder engagement and change management plans
• Coordinate with teams across Narvar to ensure appropriate resources and inputs (including research and analytics) are organized and incorporated
• Document outcomes and learnings that inform improvements to our approach and methodology

What we’re looking for:

• 5+ years of work experience in project management, program management and/or management consulting
• Highly organized and collaborative; able to work with cross-functional stakeholders and multiple deliverables at any given time
• Thinks strategically to ensure alignment of projects with company strategy and goals
• Strong ability to assess risks and issues and develop mitigation plans.
• Excellent communication skills, with the ability to present complex information clearly to executives and stakeholders.
• Proficiency with project management software / tools (e.g., JIRA, Monday.com) for tracking performance.
• Proficiency with data sources (e.g. Salesforce) and analytical tools (e.g. Google sheets, Excel)
• Proficiency with creation of crisp, clear presentations (Google slides, PowerPoint)
• Data-driven, detail-oriented individual with demonstrated ability to work through complex problems using data
• Self-motivated, curious, and rapid learner who is comfortable working in ambiguity
• Thrives in a fast-paced and dynamic environment
• Experience with SAAS, B2B required
• Previous startup experience strongly preferred

Why Narvar?

We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1400+ other brands. With hubs in San Francisco, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

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