Commercial Lines Underwriting Quality Assurance Analyst

At Selective, we don't just insure uniquely, we employ uniqueness.

Our Business

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2024 and certification as a Great Place to Work® in 2024 for the fifth consecutive year.

Working at Selective

At Selective, we don't just insure uniquely – we employ uniqueness. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance reimbursement and programs, and paid time off plans. Additional details about our total rewards package will be provided during the recruiting process.

We are currently looking for a Commercial Lines Underwriting Quality Assurance Analyst who will complete quality assurance reviews of accounts to review for adherence to underwriting guidelines, processes, procedures and controls and ensure quality of services conform to established standards. The Analyst will act as subject matter expert in areas including but not limited to Small Business eligibility, pricing, regulatory issues, workflows and automated systems.

• Completes corporate underwriting file assessments. Identify underwriting strengths, trends and training opportunities.
• Review processes and align with changing business needs.
• Coordinates cross-regional Small Business file reviews.
• Documents all problems and work to resolve them; reports progress on problem resolution to management.
• Reports areas where additional underwriting edits or questions may be necessary to conform to program appetite to the Small Business Team.
• Manage assigned Corporate Focus reviews from setup through completion and aggregate results on behalf of the SBU/LOB Leader. A strong working knowledge of Excel is required.
• Establish the account selection and QA Form setup for each region on a quarterly basis.
• Assists the Underwriting QA Specialist with self-review summaries and reports, and, aggregating the data to an enterprise view.
• Coordinates and manages the audit of information retained by agents for small business written through our One & Done platform.
• Aggregates and analyzes results and recommends quality improvements.
• Partners with the Small Business Leader, Strategic Business Unit (SBU), Line of Business (LOB), Legal, Compliance, Information Technology, Business Services Unit (BSU) as necessary.
• Ensures adequate controls for corrective action plans derived from regional and home office underwriting reviews.
• Participate in audit of Commercial Lines rate, rule and form narrative processes and desk level procedures.
• Participate in compliance reviews relating to company unique forms and company initiated legal notices

  REQUIREMENTS:

  • 7+ years of commercial multi-line underwriting experience
  • Strong project management & organizational skills
  • Understanding of state and regulatory requirements in the insurance industry
  • Excellent verbal and written communication skills, including collaboration, ability to influence and presentation abilities
  • Strong proficiency with all Microsoft Office applications, with an emphasis on Excel
  • Must have a valid state-issued driver’s license in good standing and be able to drive an automobile

Salary range: $80,000- $132,100. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include the candidate's qualifications and experience.

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.

Selective maintains a drug-free workplace.

Remote