Marketing Operations Associate

ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI.Our dedication to enhancing productivity has earned us recognition on prestigious lists including the Forbes Cloud 100, Fast Company's Most Innovative Companies, Inc. Power Partners and #1 on two of G2's Best Software Products Lists for 2023 - #1 Project Management Product and #1 Collaboration and Productivity Product. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week. 🦄

In this dynamic and rapidly evolving digital landscape, the seamless coordination and efficient management of tasks and projects have become paramount. This role will be instrumental in assisting and empowering ClickUp, a cutting-edge productivity platform, to thrive and provide top-notch solutions. While your expertise will be utilized by ClickUp, Deel will serve as your Employer of Record in India. This unique collaboration will create an environment where your talent can truly shine, making a significant impact on the productivity and success of ClickUp's operations.The Role:We are looking for a Marketing Operations Associate to support and optimize our marketing systems and processes. This role is an excellent opportunity for a detail-oriented and proactive professional to contribute to our marketing operations team and ensure smooth and efficient workflows. As a Marketing Operations Associate, you will work closely within the Marketing Operations team and with various teams within the organization, including Growth, Sales, and Operations, to ensure seamless execution of marketing activities. You will be responsible for monitoring system health of our key assets and contact sales forms, supporting routing processes, handling intake requests from other teams, and ensuring tasks are properly documented and followed up on. In This Role You Will:

• Triage incoming requests and issues, ensuring they are assigned to the appropriate team members for resolution.
• Handle data imports, ensuring accuracy and consistency across systems
• Monitor critical points within our marketing systems to ensure they remain healthy and functional
• Suggest improvements that will increase the conversion rate of our Contact Sales funnels
• Set up various campaigns in Marketo, Qualfied.com, and Chili Piper
• Provide support for Chili Piper routing, ensuring leads and tasks are routed correctly and efficiently
• Manage basic intake requests, documenting processes and ensuring requests are handled promptly
• Following up on tasks that need additional information or clarification before action can be taken

Ideally, You’d Have:

• Strong attention to detail and ability to manage multiple tasks simultaneously
• Proficiency in marketing operations, with experience in system monitoring and data management
• Experience with Chili Piper or similar routing tools
• Experience with Marketo or similar marketing operations tools
• Excellent communication skills and the ability to work collaboratively with cross-functional teams
• Proficient with Excel or Google Sheets to perform basic analysis
• 2-5 years of experience in marketing operations or a related field, preferably in a tech environment

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.