Join a cutting-edge AI technology company that’s revolutionizing content creation for e-commerce brands worldwide. Our client is at the forefront of innovation, leveraging artificial intelligence to help online retailers generate compelling product descriptions, marketing copy, and other essential content. As a rapidly growing startup, they’re expanding their team to meet increasing global demand and maintain their position as industry leaders in AI-driven e-commerce solutions.
We’re seeking a dynamic Customer Support and Operations Specialist to play a crucial role in our client’s expanding team. In this position, you’ll be the primary point of contact for a diverse, global user base, providing top-notch support via email and live chat. You’ll dive deep into the intricacies of an advanced AI platform, assisting customers in maximizing its potential for their e-commerce content needs. This role offers a unique blend of customer service, problem-solving, and operational management, allowing you to develop a broad skill set in a fast-paced, tech-forward environment. You’ll work closely with internal teams to resolve complex issues, contribute to improving customer service standards, and play a key part in streamlining operational processes. If you’re passionate about emerging technologies, have a knack for clear communication, and thrive in a dynamic startup atmosphere, this role offers an exciting opportunity to grow your career at the intersection of AI and e-commerce.
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