Enrollment Advisor

Noodle is higher education’s leading strategy, services, and technology partner. We develop infrastructure, provide life-changing learning experiences, and grow the awareness of and the enrollment in some of the best academic institutions in the world. Our vision is “to empower universities to change the world.” We achieve this vision by offering our university partners various products and services that help them be more resilient, responsive, efficient, and interconnected.
Ready to make a meaningful impact on education? The role of an Enrollment Advisor (EA) is your gateway to championing academic excellence and shaping brighter tomorrows for students. As an EA, you'll channel your love for learning into propelling enrollment growth for our university partners. You’re the first friendly face a prospective student encounters on their journey to the university and online program.
Your mission? Support our partners in achieving enrollment targets, deliver top-notch service to aspiring students, and ensure recruitment benchmarks are met. From the initial inquiry to seamlessly handing over to the Student Success Coach, you’ll orchestrate this vital transition. If you’re excited to blend casual camaraderie with professional prowess, we welcome you to embark on this transformative adventure with us.

As our Enrollment Advisor, you will:

• Identify and understand student’s needs and clearly articulate institutional offerings and differentiators to prospective students through consistent outreach
• Qualify new inquiries and applications for various graduate degree programs through meaningful conversations and guide prospects through the Student Lifecycle
• Serve as the subject matter expert for the assigned degree program and ensure all students receive accurate and ethical advice that is consistent and compliant with University’s policies and procedures
• Attend & lead virtual and in-person events as scheduled by the enrollment management team and University Partners (at times outside of the normal schedule) demonstrating the ability to articulate and demonstrate broad program knowledge and perspective
• Customize conversation, approach, content and structure to align with what is in the best interest of the student from the first point of contact through student registration
• Contribute to the overall business and university partner needs with impactful student engagements and outreach
• Ability to be flexible in your schedule understanding that some evening and weekend hours may be required to fulfill the roles and responsibilities of the position
• Perform other duties as assigned

You have:

• 1+ years of phone-based experience in a metrics-driven environment, higher education industry experience a plus
• Bachelor's Degree
• Strong verbal and written communication and presentation skills
• Critical and analytical thinking skills with strong problem-solving abilities
• Working knowledge of Google Workspace (Docs, Slides, Sheets)
• Previous CRM/Salesforce experience a plus
• Ability to work effectively in dynamic, rapidly changing, team-based environment

Noodle Benefits:

• Work from our beautiful NYC office OR the comfort of your home office!
• Great compensation package!
• 401K + match, bonus potential, and equity opportunities
• Tools you need on us! Mac is our computer of choice
• Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplementals for all employees and dependents
• Paid Parental Leave
• Pre-tax commuter benefits
• 4 weeks paid vacation + 10 paid holidays + paid sick leave
• Access to mental health services like Ginger and Talkspace
• Annual education stipend for lifelong learning
• Growth - we pride ourselves on creating environments where employees can be themselves and grow within and around the company

Eligibility Requirements:This position is based in the United States, and applicants must be legally authorized to live and work in the United States. Employees are required to reside within the United States for the duration of their employment.
At Noodle, we hire people who will help us change the future of online education. Even if you don't think you check off every bullet point on this list, we still encourage you to apply! We value both current experience and future potential.
Noodle is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because those differences are what make our team shine. We hire great people from different backgrounds, not just because it's the right thing to do, but because it makes us stronger as a whole. Women, people of color, LGBTQIA2S+ individuals, and members of other underrepresented groups are strongly encouraged to apply. Noodle is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status.