Principal Office 365 Engineer

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

Veradigm

Veradigm is here to transform health, insightfully. Veradigm delivers a unique combination of point-of-care clinical and financial solutions, a commitment to open interoperability, a large and diverse healthcare provider footprint, along with industry proven expert insights. We are dedicated to simplifying the complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life.

For more information, please explorewww.veradigm.com.

What will your job look like:

• The Office 365 Engineer is responsible for maintaining Exchange Online and supporting Office 365 services. This role will act as the SME and owner of e-mail services while also providing some support for SharePoint Online, OneDrive, Yammer, and Microsoft Teams.

• Migrations of Office 365 (tenant to tenant), Office 365 licensing, eDiscovery, PowerShell, SharePoint Online, OneDrive, Microsoft Teams and Identity and Access Management.

• Leading mailbox migrations and system upgrades.
• Ensuring security and compliance in the email communication infrastructure.
• Proactive monitoring and optimization of system performance.
• Advanced troubleshooting and support for Exchange-related issues.
• Collaboration with internal and external teams to ensure seamless integration.
• Experience with Exchange filtering, Cisco Email Security, or other filtering knowledge as well as knowledge of DKIM, DMARC and SPF records.
• Ability to troubleshoot complex Exchange Online Mail Flow & Environmental Issues.
• Ability to analyze Exchange Logs and provide RCA of the reported issues.
• Experience on Office365 Exchange Online, Online Spam Filtering, Connectors, Transport Rule, Auditing, Retention & Archival policies, DLP, Message Trace & header Analysis.
• Experience in performance monitoring and troubleshooting activities in Office365 using advanced tools like PowerShell.
• Understanding of network protocols e.g. TCP / IP & mail traffic & DNS flows.
• Assign and maintain appropriate mailbox access rights.
• PowerShell Scripting, Automation, Outlook client troubleshooting and user support for email related issues.
• Experience with Identity and Access Management via Azure AD.
• Knowledge sharing with L1 and L2 teams.
• Knowledge of Windows 10, 100, Windows Server 2016, 2019, 2022.

An Ideal Candidate will:

• 7+ years of experience supporting Azure and Office 365, 5+ years working with Exchange online administration/support/migrations, Microsoft Certification for Azure, O365, or related disciplines.
• Certification - Microsoft Certification Associate or MCSE / Microsoft 365 Administrator / Microsoft 365 Certified.

Apart from the above, having the below skills would be an add-on: -

• Contagious positivity
• Natural curiosity
• An ability to see the big picture.

Benefits:

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.

• Quarterly Company-Wide Recharge Days
• Flexible Work Environment (Remote and Hybrid working options)
• Peer-based incentive “Cheer” awards
• “All in to Win” bonus Program.
• Tuition Reimbursement Program

To know more about the benefits and culture at Veradigm, please visit the links mentioned below: -

https://veradigm.com/about-veradigm/careers/benefits/

https://veradigm.com/about-veradigm/careers/culture/

We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

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