Remote Customer Support Assistant
Amgen Inc
United States
Full TimeSalaryNegotiable
Posted on 9th Jan 2025
JOB DESCRIPTION
We are hiring a remote customer support assistant to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
Responsibilities:
Customer Interaction: Respond to customer inquiries via phone, email, chat, or social media.
Issue Resolution: Troubleshoot and resolve customer issues, providing accurate information and solutions.
Documentation: Maintain and update customer records in the company’s database.
Instructions
- Provide Accurate Personal Information
- If the job requires a CV, ensure that you upload an up to date CV
- The name on your application should match your legal identification.
- All Fields marked with * are mandatory
Please ensure you regularly check the email address provided during the application process for any updates from Tuhustle or potential employers. Your application status, interview invitations, or job offers will be sent via email. Respond promptly to any messages to maintain your candidacy.