Insurance Administration Technician

Job Description:

Corrections Analyst

JOB TITLE: Corrections Analyst

LOCATION: Remote Flexible working with the opportunity for hybrid working from Chatham/London

TYPE: Permanent, Full - time (37.5 hrs per week)

Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd’s of London. Previously referred to as the London Market Joint Ventures, we have been operating for over 20 years in the London market (Lloyd's and Company), in both insurance and reinsurance business. Processing over £101 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities. Our core business services involve performing checks on insurance documents, processing premium transactions and processing claims transactions. Individual will reside in the UK and have Right to Work in the UK.

Job Overview

We have a fantastic new job opportunity for an individual who wants to grow their insurance understanding. If you are starting out on your insurance career, then this could also be just the role for you. A Corrections Analyst works as part of a Team under the direction of a Team Leader, performing standard technical checks and processes as they relate to the risk being processed to ensure that agreed market SLAs in respect of turnaround and quality are achieved. All work processed must meet agreed service levels in respect of quality and turnaround times. Training will be provided for all insurance documentation / systems required to perform the role.

What you will be doing

• Conducts technical checks and corrections on insurance documentation to ensure accuracy. An

ability to notice discrepancies or errors within the documentation.

• Liaise with customers and brokers to resolve queries and issues related to the work packages

• Ownership of own workload

• Complete accurate reporting associated to the work being processed
• Supports and inputs to innovation and process improvement projects
• Reviewing / validating insurance documentation.

What you will bring

• Strong numeracy, verbal and literacy skills
• Computer literate with working knowledge of Outlook and MS Office
• Work to a high level of accuracy with attention to detail
• Strong organisational, personal and time management skills
• Ability to work independently and as part of a team

• Excellent Customer Service skills

• Ability to demonstrate strong negotiating and influencing skills
• Positive attitude and natural curiosity to identify improvements

Investment In Training and Development

We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We’re developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term. Our Culture Here at Velonetic we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do. We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach.

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