At Wasoko, we empower entrepreneurs to focus on what they do best - selling. Our retail ordering experience is unparalleled, offering competitively priced products and free same-day delivery.
We're seeking a Customer Service Representative to join our remote team. As the first point of contact for our customers, you'll provide expert support and ensure a positive experience. If you thrive in fast-paced environments and are passionate about helping others, we'd love to hear from you!
Key Responsibilities:
- Provide exceptional customer service via phone, email, and other channels
- Manage and resolve customer inquiries and concerns efficiently
- Educate customers to prevent future issues
- Maintain accurate records and collaborate with internal teams
Requirements:
- 1-2 years of customer service experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Proficiency in CRM systems
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
- Work from home
- Tuition Assistance Program
- Bonus programs
Schedule:
- Monday to Friday
- Full-time and part-time positions available
Pay:
- $35.00 - $40.00 per hour
- Expected hours: no less than 40 per week
- Location: Remote
If you're a customer-focused and motivated individual, please submit your application to join our team!
Please ensure that you regularly check the email address that you provide during the application process for any updates from potential employers. Your application status, interview invitations, or job offers will be sent via email. Respond promptly to maintain your candidacy.