Sales & Resume Writing Assistant (ZR_20711_JOB)

This is a remote position.

Position: Sales & Resume Writing Assistant
Work Schedule:

• Hours: 40 hours per week
  
• Days: Monday to Friday
  
• Time: 9:00 AM – 6:00 PM (Perth, AU/Manila Time) with a 1-hour unpaid lunch break
  

Client Overview
Join a fast-growing, nationwide resume-writing service that’s transforming how job seekers present themselves to potential employers. This innovative company serves clients across Australia, from Perth to Sydney, helping professionals at all levels craft compelling career narratives. We are looking for a versatile Sales & Admin Assistant to support our expanding operations. This role is ideal for someone who thrives in a client-facing environment, enjoys helping job seekers succeed, and has the ability to convert leads into paying clients.

Job Description
As our Sales & Resume Writing Assistant, you’ll play a crucial role in client interactions, lead generation, sales, and business operations. You will engage with potential clients, assist with resume writing, and ensure smooth administrative processes. This is a multifaceted role, perfect for someone who enjoys helping people, is highly organized, and has a passion for recruitment and sales.

Key Responsibilities

Sales & Lead Generation

• Engage with potential clients via email, phone, and LinkedIn to introduce services and convert leads into paying customers.
  

• Strong selling skills (ability to convert leads into paying clients).
  

• Follow up with warm leads who have inquired about resume writing services.
  

• Use LinkedIn to generate leads and establish professional connections.
  

• Provide consultation and upsell services such as cover letters, LinkedIn optimization, and interview coaching.
  

• Handle initial client consultations to understand their needs and recommend appropriate services.
  

• Track client interactions and follow-ups in CRM tools.
  

Administrative & Resume Writing Support

• Optimize client LinkedIn and Seek profiles to enhance their professional appeal.
  

• HR/recruitment experience (HR-related studies are a plus).
  

• Assist with resume and cover letter writing, ensuring high-quality, error-free documents.
  
• Interview coaching or webinars
  

• Maintain and update client databases and spreadsheets with meticulous attention to detail.
  

• Respond to client inquiries via email and phone with professionalism and empathy.
  

• Coordinate with team members to ensure smooth business operations.
  

• Document internal processes to improve efficiency and maintain quality standards.
  

• Excellent verbal and written communication skills (must be comfortable speaking with clients over the phone sharing screen and doing live tasks with the client).
  

• Neutral accent for professional client interactions.
  

• Quick typing skills (as resume and cover letter writing is a key task).
  

• Proficiency in MS Office 365 (Word, Excel, SharePoint).
  

Desirable Skills (Bonus but Not Required)

• Social media management skills (Facebook, Instagram, LinkedIn).
  
• Email marketing knowledge (experience with Kajabi is a plus)