Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.
Our client is a premier men’s grooming destination located at the Arjaan Rotana Hotel in Dubai’s Media City. They specialize in high-quality haircuts, beard trims, shaves, facials, and grooming treatments tailored to each client’s style and lifestyle. With a team of skilled barbers, they deliver expert services with attention to detail, ensuring a refined and personalized experience in a welcoming atmosphere.
We are seeking a highly organized and detail-oriented Senior Virtual Assistant to provide comprehensive administrative support to our team. The ideal candidate will be proficient in handling a variety of tasks, including phone communication, scheduling, record maintenance, and customer inquiries, all while working remotely. You will play a crucial role in ensuring the smooth and efficient operation of our daily activities
Manage incoming and outgoing email correspondence.
Respond to customer inquiries via email or chat in a courteous, professional, and timely manner.
Schedule and coordinate meetings, appointments, and travel arrangements.
Maintain and update calendars for team members.
Send meeting reminders and follow-up communications.
Maintain accurate and organized office records.
Process invoices, bills, and expense reports.
Maintained an inventory of office supplies and placed orders as needed.
Perform general clerical tasks, including data entry, filing, and other assigned tasks.
Handle customer service inquiries and resolve issues promptly.
Provide excellent customer service and build positive relationships.
Complete other administrative tasks as assigned by management.
At least 5 years of experience as a Virtual Assistant or in a similar administrative role.
Excellent written and verbal communication skills in English.
Strong organizational and time-management skills.
Proficiency in using office software (e.g., Microsoft Office Suite, Google Workspace).
Ability to work independently and remotely with minimal supervision.
Proactive and exhibits a high level of professionalism and work ethics.
Customer-centric and driven to provide excellent customer experience.
Reliable internet connection and a suitable remote work environment.
Detail-oriented with a high level of accuracy.
Ability to handle confidential information with discretion.
Please ensure that you regularly check the email address that you provide during the application process for any updates from potential employers. Your application status, interview invitations, or job offers will be sent via email. Respond promptly to maintain your candidacy.