Trident BPOJamaica

Virtual Assistant shortlist (JAMAICA ONLY)

We are on the lookout for organized and proactive candidates for potential Virtual Assistant positions.

We are on the lookout for organized and proactive candidates for potential Virtual Assistant positions. This role typically involves providing administrative support to busy professionals, managing schedules, handling communications, and performing various tasks to ensure smooth daily operations. The ideal candidate will be tech-savvy, possess excellent organizational skills, and be capable of working independently.

Key Responsibilities:

  • Manage calendars and schedule appointments.
  • Handle email correspondence and communication.
  • Making phone calls on behalf of the client
  • Perform data entry and maintain digital records.
  • Assist with various administrative tasks as required.

Requirements

  • Experience working in a call center within the past 2 years
  • Ability to adapt English accent to American English
  • Strong organizational and time management skills
  • Excellent communication and interpretation abilities
  • Proficiency in Microsoft Office, Google Suite, and equivalent software
  • Attention to detail and ability to multitask effectively
  • Strong problem-solving and critical-thinking skills
  • Ability to work independently and within a team
  • Familiarity with CRM tools or similar platforms
  • Reliable internet connection (at least 10 MBPS Download and Upload) and functional home office setup
  • A working computer (Intel Core i3-7100U or newer and 8 GB of RAM or more) with updated software
  • Quiet workspace conducive to professional phone or video calls

Benefits

  • Full Time Employment
  • Paid Holidays: Employee is given a mixture of Jamaican and American holidays off, including Christmas, New Year's Day, Independence Day, and Thanksgiving.
  • Employee can accrue up to 12 paid time off days per year, which can be used for vacation, personal reasons, or emergencies.

Please note: This overview is for shortlisting purposes only. It does not reflect an available position at this time. If your qualifications match the requirements for a future role, a member of our staff will reach out to you.

Please ensure that you regularly check the email address that you provide during the application process for any updates from potential employers. Your application status, interview invitations, or job offers will be sent via email. Respond promptly to maintain your candidacy.