User Experience Designer

Hi, we are ecobee.

ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

Why we love to do what we do:

We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do—and you can be part of it.

Join our extraordinary team.

We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with a satellite office in Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.

Who You'll be Joining:

As a member of the UX team, you will be responsible for helping define the user experience for ecobee’s corporate website. You have a critical-thinking mindset and the ability to imagine the future while considering the implications of your design decisions. With excellent communication skills, you are comfortable presenting your ideas through various media – words, whiteboard, graphics or prototypes.

You will collaborate closely with our development and product management teams as well as others in the company. You are excited about working with a cutting-edge team in the connected home market and can draw on past interactive and graphic design experience to craft high-quality designs that solve real problems for our customers.

How You’ll Make an Impact:

• Design user experiences and user interfaces for ecobee’s corporate website with responsive design to handle iOS and Android mobile devices
• Collaborate closely with other designers, development teams, product management, and copywriters to recommend features, experiences, and UI implementations
• Plan and run open-ended user research to learn about customers’ needs, goals and lifestyles, as well as synthesize results
• Consider customer pain points while investigating solutions to design problems, and validate design decisions with usability testing
• Assist with facilitating design charrettes (ideation workshops) with team members from various areas of the company to gain insights and develop rough concepts to move forward with
• Be comfortable communicating ideas to a group of internal stakeholders, explaining rationale behind design decisions

What You’ll Bring to the Table:

• 3+ years of industry experience, including design of responsive web
• Degree or diploma in UX/interactive/graphic design, or equivalent
• Experience with an e-commerce platform or subscription based service is an asset
• Interaction design experience including responsive web, mobile app, information architecture, etc.
• Experience collaborating with cross-functional teams including development, and providing guidelines and assets required for implementation
• Knowledge of facilitation, able to recommend ideation workshop activities and comfortable leading a room
• Experience utilizing user research and testing to inform design decisions. Ability to prepare for and run unbiased user interviews, and contribute to synthesizing results
• Thorough understanding of design patterns and best practices on mobile and web
• Interest in the connected home market and designing for products that may include voice and other non-screen-based user interactions
• Experience in animation and front-end development would be an asset

What happens after you apply:

Application review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.

Interview Process:

• A 30-minute phone/video call with a member in Talent Acquisition
• A 1 hour interview with the Hiring Manager - expect technical, behavioural and situational questions
• The final interview will be a 1-hour discussion with the cross functional team.

With ecobee, you’ll have the opportunity to:

• Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.
• Make a difference for the environment: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts.
• Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget.
• Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off).
• Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Queens Quay W & York St. ecobee Leeds is based at our riverside office on the Calls.
• Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training.

Are you interested? Let's make it work.

Our people are empowered to take ownership of their schedules with workflows that allow for flexible hours. Based on your job, you have an option of a office-based, fully remote, or hybrid work environment. New team members working remotely, will have all necessary equipment provided and shipped to them, and we conduct our interviews and onboarding sessions primarily through video.

We’re committed to inclusion and accommodation.

ecobee believes that openness and diversity make us better. We welcome applicants from all backgrounds to apply regardless of race, gender, age, religion, identity, or any other aspect which makes them unique. Accommodations can be made upon request for candidates taking part in all aspects of the selection process. Our recruitment team is happy to answer any questions candidates may have about virtual interviewing, onboarding, and future work locations.

We’re up to incredible things. Come and be part of them.

Discover our ecobee.com/en-us/all-products/">products and services and learn more about ecobee.com/en-us/about/">who we are.

Ready to join ecobee? ecobee.com/en-us/careers/">View current openings.

Please note, ecobee does not accept unsolicited resumes.