Data Entry Associate (Voice and non-voice)

Overview: As a Data Entry Associate, you will join our Data Enrichment team to support data enrichment tasks for one of our healthcare clients. You’ll be held to a high quality of work standard and will be a contributor to the quality control process.

Bold Business is a US-based leading global business processing outsourcing firm with over 25 years experience and $7B+ in client engagements. We enable small and publicly traded businesses to scale by providing global outsourcing talent services.

What will you do?

• Involved with either voice or non-voice processes, as required
• Manage either inbound/outbound calls in a professional manner
• Verifying information provided to our client by 3rd party entities by using online databases to cross-check information.
• Responsible for reviewing and completing Enrichment Tasks as defined and trained by the client
• Responsible for timely and quality execution of tasks
• May be required to perform additional duties and tasks as required by the Company

Qualifications:

• Willing to work on both, voice and non-voice processes.
• Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus.
• Excellent written and verbal communication skills.
• Available 40 hours per week starting immediately
• Adaptable and flexible, demonstrating abilities to work with process and information changes
• Ability to work independently or as an active member of a team
• Can support a WFH set-up
• Have a stable internet connection.
• A computer-savvy candidate is preferred.

• Flexible Work: Enjoy a full-time, 100% remote role with work-life balance.
• Supportive Environment: We foster a culture that values your contributions and provides the tools for success.
• Growth Opportunities: Expand your skill set through training and professional development.