Job Details:Job Description: Responsibilities include but are not limited to: Initiates the design, development, execution, and implementation of scientific research projects to fuel Intel's growth in the areas of computing, communication, technology and manufacturing and new business opportunity.
Responsibilities• Must be available starting each day at 9am MDT US Time • Serve as the voice and ambassador of the Courtly brand, engaging with clients through phone calls, email, live chat, and social media • Make phone calls to assist clients with their inquiries, follow up on pending requests, and ensure they feel supported throughout their experience • Guide customers through every step of their Courtly journey, providing proactive, personalized support • Maintain in-depth knowledge of Courtly’s services to address and troubleshoot customer inquiries effectively • Take initiative to follow up with customers and ensure their needs are met in a timely manner • Keep detailed and organized records of customer interactions • Collaborate with the team to create and improve customer service processes, including documentation • Meet and exceed customer experience KPIs set by Customer Success Managers • Assist in building a community of loyal Courtly customers Requirements• 2+ years of experience in a customer support or concierge role, preferably within a fast-paced, high-touch environment • Fluent and conversational in English, with strong verbal communication skills for phone calls • Proficiency in Airtable and support tools like Intercom, Openphone, or similar platforms • Excellent written communication skills with a detail-oriented approach • Strong emotional intelligence and a genuine passion for helping others • Initiative, resourcefulness, and a proactive attitude in ensuring customer satisfaction • Ability to work independently while contributing to the team’s success
Arbeitsort: 100% Remote Work schweizweit möglich, Teilzeit ab 50-100% möglich Der telefonische Kundenkontakt bereitet dir Freude und du bist motiviert, die Kundenanliegen professionell und freundlich zu lösen?
Veryfi AI document capture (Veryfi Lens) and AI-powered data extraction (Veryfi OCR API) software delivers Day 1 Accuracy™ and immediate go-to-market prowess.
Our client is a historic and prestigious provider of high-quality fancy feathers, proudly serving a diverse range of industries including fashion, carnival, Mardi Gras, and hat-making for over 116 years.
�� Join us at Foundever! �� Foundever is one of the lead companies in bussiness process outsourcing (BPO), digital marketing, growth and talen management, innovative technologies, consulting and analytics!
Key Responsibilities: • System Management: Oversee the daily operations of Workday Document Management & Portal functions, ensuring optimal performance and data integrity.
Motivate teams to do their best work. Offer best practices to get users going in the right direction. Be bold and offer just enough help to get the work started, and then get out of the way. Give accurate information so users can make educated decisions. Know your user's struggles and desired outcomes and give just enough information to let them get where they need to go.
Be optimistic
Focusing on the details gives people confidence in our products. Weave a consistent story across our fabric and be diligent about vocabulary across all messaging by being brand conscious across products to create a seamless flow across all the things. Let people know that they can jump in and start working expecting to find a dependable experience across all the things. Keep teams in the loop about what is happening by informing them of relevant features, products and opportunities for success. Be on the journey with them and highlight the key points that will help them the most - right now. Be in the moment by focusing attention on the important bits first.
Be practical, with a wink
Keep our own story short and give teams just enough to get moving. Get to the point and be direct. Be concise - we tell the story of how we can help, but we do it directly and with purpose. Be on the lookout for opportunities and be quick to offer a helping hand. At the same time realize that novbody likes a nosy neighbor. Give the user just enough to know that something awesome is around the corner and then get out of the way. Write clear, accurate, and concise text that makes interfaces more usable and consistent - and builds trust. We strive to write text that is understandable by anyone, anywhere, regardless of their culture or language so that everyone feels they are part of the team.